Executive Summary
This report analyses community-submitted telecommunications safety data across New South Wales between 1–31 December 2024. All classifications, trend observations, and regional patterns are derived from first-hand community intelligence aggregated through the Reverseau platform.
New South Wales recorded 1,814 community reports across 1,195 unique phone numbers during the reporting period. Compared to November 2024, reporting volume showed a notable decrease of 23%, while 1,195 numbers remained under active community monitoring throughout the month.
Scam remains the most frequently assigned community classification at 48% of categorised reports, with a scam classification ratio of 48% across all submissions. Scam maintained its position as the dominant classification in both periods, suggesting sustained targeting patterns rather than campaign rotation.
Geographically, reporting activity was concentrated in Sydney, followed by Parramatta and Goulburn. Sydney recorded more than double the reporting volume of the next most active locality (Parramatta), indicating concentrated campaign activity or higher community engagement within this area.
December is dominated by holiday-themed scam campaigns, delivery fraud, and charitable donation scams. Reporting volumes may fluctuate as community engagement shifts during the holiday period.
With scam classifications representing 48% of reports, the data indicates active but not overwhelming targeting levels within New South Wales. Residents are encouraged to report suspicious telecommunications activity and consult the NSW data dashboard for real-time classification and trend data.
Why This Matters
The proportion of scam-classified reports at 48% indicates active but evolving targeting patterns across New South Wales. Understanding these patterns at a community level enables faster identification of emerging campaign types and reduces the window between first contact and community-wide awareness. Sustained reporting activity across multiple localities strengthens the collective intelligence foundation, allowing classification convergence to accelerate as more residents contribute first-hand safety data to the NSW reporting ecosystem.
Scam Category Breakdown
Community classification distribution across NSW for the period 1–31 December 2024. Classifications are assigned by reporting users based on their direct experience with each number.
Scam accounted for 48% of categorised reports during December 2024. In November 2024, Scam held the top position with 39% of classifications. Scam maintained its position as the dominant classification in both periods, suggesting sustained targeting patterns rather than campaign rotation.
Most Affected Areas in New South Wales
Localities with the highest concentration of community reports during 1–31 December 2024. Each locality links to its dedicated intelligence page with full classification breakdowns and number listings.
Sydney recorded more than double the reporting volume of the next most active locality (Parramatta), indicating concentrated campaign activity or higher community engagement within this area. For detailed locality-level analysis, visit the individual area pages linked above or explore the NSW data dashboard.
Month-to-Month Comparison
Compared to November 2024, New South Wales experienced a notable decrease of 23% in community reporting volume. Overall activity has decreased, with substantial monitoring coverage across the state.
Seasonal Context
December is dominated by holiday-themed scam campaigns, delivery fraud, and charitable donation scams. Reporting volumes may fluctuate as community engagement shifts during the holiday period. The observed decrease of 23% may reflect seasonal reporting variation, reduced campaign activity, or shifts in community engagement patterns during this period.
Classification Movement
Scam classifications accounted for 48% of categorised reports in December, with scam-specific reports representing 48% of all submissions. These shifts in community classification patterns may reflect evolving campaign tactics, changes in the types of numbers being reported, or natural variation in reporting behaviour between periods. Monitoring classification movement over consecutive months provides a more reliable indicator of genuine trend shifts than any single-month comparison.
Regional Variation
Sydney maintained its position as the most active reporting locality even as overall volumes declined. This persistence suggests that reporting behaviour in metropolitan areas is more resilient to volume fluctuations than regional submissions.
Service Type Distribution
Local Service numbers account for 100% of reported activity, reflecting the broader national pattern where mobile-originated calls dominate community safety reports. Residents should exercise particular caution with unsolicited calls from unfamiliar local service numbers.
Emerging Trends & Observations
Several numbers exhibited accelerated reporting velocity within compressed time windows, followed by classification convergence toward scam designation.
Rapid Accumulation Signals
10 numbers within NSW accumulated multiple community reports within a compressed time window during 1–31 December 2024. This velocity pattern is consistent with active call campaigns or coordinated targeting activity. Numbers exhibiting rapid report accumulation frequently transition from initial “Unknown” or “Suspicious” classifications to confirmed “Scam” designation within days.
Numbers flagged for rapid accumulation averaged 9 reports each during the period, indicating sustained community engagement with these numbers rather than isolated encounters.
Several flagged numbers exhibited cross-locality reporting dispersion, with community submissions originating from multiple areas within NSW. This pattern suggests broadcast-style outbound activity rather than localised outreach, consistent with automated dialling campaigns that target numbers across geographic boundaries.
Divergent Classification Signals
Several numbers display mixed community classifications — receiving both scam and non-scam reports during December 2024. This divergence may indicate numbers transitioning between legitimate and illegitimate use, caller ID spoofing of legitimate business numbers, or community uncertainty about the nature of calls received. Numbers with divergent classifications warrant continued monitoring as community consensus develops.
Community Safety Guidance
- Do not return missed calls from unknown 02 numbers without verification.
- Verify any government agency claims through official websites or published contact numbers — the ATO, Centrelink, and Medicare will never threaten immediate action via phone.
- Avoid clicking payment or delivery links received via SMS from unrecognised senders.
- Report suspicious telecommunications activity to help build community safety intelligence for New South Wales.
- Check numbers on Reverseau before returning calls from unknown sources.
Data Methodology
This report is compiled from community-submitted telecommunications safety reports for the period 1–31 December 2024. All data is aggregated and anonymised before publication.
- Source: First-hand community reports submitted via Reverseau.
- Scope: Numbers with a registered allocation within New South Wales (NSW).
- Period: 1–31 December 2024 (calendar month).
- Classifications: Assigned by reporting users based on their direct experience.
- Limitations: Data reflects community perception, not verified telecommunications records. Reporting volumes are influenced by platform adoption and user engagement patterns.
For detailed methodology, see our methodology page. For the full analytical dataset, visit the NSW data dashboard.