At Reverseau, we believe in being transparent about how we use technology to serve our community. Artificial intelligence plays a supporting role in several areas of our platform, always under human supervision. This page explains what AI does on Reverseau, what it doesn't do, and how we ensure quality and fairness.
1. Report Auto-Moderation
When you submit a report about a phone number, our AI moderation system reviews it instantly. This allows legitimate reports to appear on the platform immediately rather than waiting hours or days for manual review. The AI checks for:
- Spam, gibberish, or irrelevant content
- Profanity, hate speech, or personal attacks
- Personal identifying information (names, addresses, etc.)
- Duplicate or near-duplicate submissions
Reports that pass AI moderation are published straight away. However, every report is subsequently reviewed by a human moderator to catch anything the AI may have missed. If a human reviewer disagrees with the AI's decision, the human decision takes precedence. Reports flagged by the AI as potentially problematic are held for human review before publication.
2. Phone Number Summaries
On phone detail pages, you may see a summary paragraph that describes the nature of a phone number based on community reports. These summaries are generated by AI to help visitors quickly understand call patterns and reported behaviour. The AI analyses:
- Report categories and ratings submitted by community members
- Common keywords and descriptions across multiple reports
- Publicly available phone allocation data from ACMA
These summaries are clearly marked with a disclosure notice: "AI-assisted analysis based on community reports and public data." The AI does not fabricate information; it synthesises what the community has reported. Summaries are periodically reviewed and regenerated as new reports come in.
3. AI-Assisted Content
Some editorial content on Reverseau, including blog posts and guides, is created with AI assistance. In all cases, a human author directs the topic, reviews the output, edits for accuracy, and approves publication. AI helps with:
- Drafting initial content based on research and community data
- Structuring articles for readability
- Ensuring consistent tone across the platform
We never publish AI-generated content without human review and editing. All factual claims are verified against authoritative sources such as the ACMA, Scamwatch, and the ACCC.
What AI Does NOT Do
To be clear about the boundaries of AI on our platform:
- AI does not create fake reports. All reports come from real users sharing genuine experiences.
- AI assists with report classification. When users submit reports, AI helps categorise them (Scam, Spam, Telemarketer, etc.) based on the report content.Human moderators may adjust classifications during review.
- AI does not access private data. It only works with community-submitted reports and publicly available information.
- AI does not make final moderation decisions. Human moderators have the last word on all content.
Our Commitment
We are committed to using AI responsibly and transparently. As our use of AI evolves, we will update this page accordingly. If you have questions or concerns about how AI is used on Reverseau, please contact us.
Last updated: February 2026