Frequently Asked Questions

Reverseau is a free, community-driven platform that helps Australians identify unknown callers and report scam phone numbers. Users can search any Australian phone number and read reports from others who have received calls from that number.

Yes, completely free. There are no subscription fees, no premium tiers, and no hidden costs. We believe scam protection should be accessible to all Australians.

Enter a phone number in the search box to see community reports about that number. If you've received a suspicious call, you can submit your own report to warn others. The more people contribute, the stronger our collective protection becomes.

Enter the full phone number including the area code (e.g., 02 for NSW/ACT, 03 for VIC/TAS, 04 for mobile) into the search box and press Enter. You'll see all available reports for that number.

Search for the number, then click "Write a Review". Describe your experience—what the caller said, any red flags you noticed, and whether you believe it's a scam. Your report helps protect others.

Reports are reviewed before publishing. To be approved, your report must:

• Be related to an actual phone call or SMS
• Not contain profanity or personal attacks
• Not duplicate an existing report

Approved reports typically appear within 24 hours.

All information on Reverseau comes from user-submitted reports and publicly available sources. We do not access the Integrated Public Number Database (IPND) or any private telecommunications databases.

When browsing, we don't collect personal information. When you submit a report, we record your IP address (for spam prevention) but your identity remains anonymous. Your report content is publicly visible. See our Privacy Policy for full details.

Yes. If your number appears on our platform and you'd like it removed, submit a request through our Contact Us page. We review all removal requests and respond within a reasonable timeframe.

Email us at info@reverseau.com or use our Contact Us page. Explain why the report is inaccurate and we'll investigate. We may remove reports that violate our guidelines or are demonstrably false.

Reports reflect individual user experiences and perceptions. Whilst we moderate content, we cannot verify every report's accuracy. Use the information as one factor in deciding whether to answer or return a call—multiple consistent reports are generally more reliable than a single report.

Hang up immediately. Don't provide personal information, banking details, or make payments. Report the number on Reverseau to warn others. For serious scams, also report to Scamwatch.

No, we're an information platform, not a call-blocking app. We help you identify potential scams so you can make informed decisions about answering calls. For call blocking, check your phone's built-in features or dedicated apps.