Executive Summary
This report analyses community-submitted telecommunications safety data across Australian Capital Territory between 1–30 November 2023. All classifications, trend observations, and regional patterns are derived from first-hand community intelligence aggregated through the Reverseau platform.
Australian Capital Territory recorded 72 community reports across 44 unique phone numbers during the reporting period. Compared to October 2023, reporting volume showed a notable decrease of 43%, while 44 numbers remained under active community monitoring throughout the month.
Scam remains the most frequently assigned community classification at 39% of categorised reports, with a scam classification ratio of 39% across all submissions. Scam maintained its position as the dominant classification in both periods, suggesting sustained targeting patterns rather than campaign rotation.
Geographically, reporting activity was concentrated in Canberra.
November is characterised by Black Friday and Cyber Monday shopping scams. Parcel delivery impersonation and payment fraud campaigns reach elevated levels.
Scam classifications account for 39% of reports, suggesting a mixed telecommunications activity landscape where non-scam reporting categories play a significant role in the overall safety picture. Residents are encouraged to report suspicious telecommunications activity and consult the ACT data dashboard for real-time classification and trend data.
Why This Matters
The proportion of scam-classified reports at 39% indicates active but evolving targeting patterns across Australian Capital Territory. Understanding these patterns at a community level enables faster identification of emerging campaign types and reduces the window between first contact and community-wide awareness. Sustained reporting activity across multiple localities strengthens the collective intelligence foundation, allowing classification convergence to accelerate as more residents contribute first-hand safety data to the ACT reporting ecosystem.
Scam Category Breakdown
Community classification distribution across ACT for the period 1–30 November 2023. Classifications are assigned by reporting users based on their direct experience with each number.
Scam accounted for 39% of categorised reports during November 2023. In October 2023, Scam held the top position with 50% of classifications. Scam maintained its position as the dominant classification in both periods, suggesting sustained targeting patterns rather than campaign rotation.
Most Affected Areas in Australian Capital Territory
Localities with the highest concentration of community reports during 1–30 November 2023. Each locality links to its dedicated intelligence page with full classification breakdowns and number listings.
Month-to-Month Comparison
Compared to October 2023, Australian Capital Territory experienced a notable decrease of 43% in community reporting volume. Overall activity has decreased, with moderate monitoring coverage across the state.
Seasonal Context
November is characterised by Black Friday and Cyber Monday shopping scams. Parcel delivery impersonation and payment fraud campaigns reach elevated levels. The observed decrease of 43% may reflect seasonal reporting variation, reduced campaign activity, or shifts in community engagement patterns during this period.
Classification Movement
Scam classifications accounted for 39% of categorised reports in November, with scam-specific reports representing 39% of all submissions. These shifts in community classification patterns may reflect evolving campaign tactics, changes in the types of numbers being reported, or natural variation in reporting behaviour between periods. Monitoring classification movement over consecutive months provides a more reliable indicator of genuine trend shifts than any single-month comparison.
Service Type Distribution
Local Service numbers account for 100% of reported activity, reflecting the broader national pattern where mobile-originated calls dominate community safety reports. Residents should exercise particular caution with unsolicited calls from unfamiliar local service numbers.
Emerging Trends & Observations
Several numbers exhibited accelerated reporting velocity within compressed time windows, followed by classification convergence toward scam designation.
Rapid Accumulation Signals
9 numbers within ACT accumulated multiple community reports within a compressed time window during 1–30 November 2023. This velocity pattern is consistent with active call campaigns or coordinated targeting activity. Numbers exhibiting rapid report accumulation frequently transition from initial “Unknown” or “Suspicious” classifications to confirmed “Scam” designation within days.
Flagged numbers averaged 3 reports each, consistent with early-stage campaign detection where community awareness is still building.
Divergent Classification Signals
Several numbers display mixed community classifications — receiving both scam and non-scam reports during November 2023. This divergence may indicate numbers transitioning between legitimate and illegitimate use, caller ID spoofing of legitimate business numbers, or community uncertainty about the nature of calls received. Numbers with divergent classifications warrant continued monitoring as community consensus develops.
Community Safety Guidance
- Do not return missed calls from unknown 02 numbers without verification.
- Verify any government agency claims through official websites or published contact numbers — the ATO, Centrelink, and Medicare will never threaten immediate action via phone.
- Avoid clicking payment or delivery links received via SMS from unrecognised senders.
- Report suspicious telecommunications activity to help build community safety intelligence for Australian Capital Territory.
- Check numbers on Reverseau before returning calls from unknown sources.
Data Methodology
This report is compiled from community-submitted telecommunications safety reports for the period 1–30 November 2023. All data is aggregated and anonymised before publication.
- Source: First-hand community reports submitted via Reverseau.
- Scope: Numbers with a registered allocation within Australian Capital Territory (ACT).
- Period: 1–30 November 2023 (calendar month).
- Classifications: Assigned by reporting users based on their direct experience.
- Limitations: Data reflects community perception, not verified telecommunications records. Reporting volumes are influenced by platform adoption and user engagement patterns.
For detailed methodology, see our methodology page. For the full analytical dataset, visit the ACT data dashboard.