0489 264 865

Based on one first-hand report from a member of the Reverseau community who received a call from this number, the caller has been described as a Scam caller, with a caller safety rating of 1.0 out of 5. The experience was recorded on 17 March 2025. As more Reverseau community members report their interactions with this number, the assessment will become more comprehensive.

3-min Read 1 Report

Likely Scam
Scam Mobile Optus Mobile Pty Limited

Ratings

1.0
1 report
5
0%
4
0%
3
0%
2
0%
1
100%
  • Scam

Find out more about the phone number 0489 264 865, identified as a legitimate call from HelloFresh. Learn how to handle such calls and what to expect in terms of customer feedback offers.

Understanding the Caller: 0489 264 865

When you receive a call from 0489 264 865 / 0489264865, there’s no need for alarm. Reports indicate this number is associated with HelloFresh, a popular meal kit delivery service in Australia. Customer experiences reveal that calls from this number are not spam, but rather legitimate attempts to gather feedback from previous customers who may have cancelled their subscriptions.

Who is Calling?

According to user reports, particularly one from 17 March 2025, the caller identified themselves as a representative from HelloFresh. They reached out for insights regarding the cancellation of a subscription and invited the user to participate in a brief survey. The survey was coupled with an enticing offer of a discount to entice customers to reconsider their decision to cancel. However, it was noted that this discount could only be claimed during the call, which may raise initial concerns for some.

How to Handle Such Calls

  • Remain Informed: When you see 0489 264 865 / 0489264865 on your phone, rest assured that it’s not a scam. Instead, anticipate a call regarding your past dealings with HelloFresh.
  • Be Cautious: While the offer of a discount sounds great, always ensure you are comfortable sharing your feedback and information over the phone.
  • Verify: If you feel uncertain during the call, consider asking for a callback number or confirming the purpose of the call. This aligns with the best practices of handling communications from unknown numbers.

Conclusion

In summary, if you encounter 0489 264 865 / 0489264865, acknowledge that it’s a legitimate call aimed at customer feedback and improvements from HelloFresh. Engaging in such calls can provide insights into the service while also allowing you to discuss any concerns with your subscription experience. If you wish to avoid future calls but still appreciate the service, requesting to opt-out during your conversation can also be accommodated. For further peace of mind regarding unknown numbers, consider using services like Reverseau for a Reverse Phone Lookup Australia.

AI-assisted analysis based on community reports and public data. Learn more

Help others by sharing your experience with 0489 264 865!

WRITE A REVIEW

What Our Users Reviewed

F
Flegel
Scam

I received a call from Hello Fresh seeking feedback on why I canceled my subscription. They asked me to complete a brief survey and offered a discount to rejoin, but I could only redeem the discount over the phone.

About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of 0489 264 865 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.