(03) 9892 5851

Based on first-hand reports from 9 Reverseau community members who received calls from this number, community reports indicate that 44% of reporters describe it as Legit, with an average caller safety rating of 3.1 out of 5. The most recent experience was recorded on 9 February 2025. All ratings and descriptions are drawn from real encounters reported by individuals who received calls from this number.

3-min Read 9 Reports

Suspicious
Scam Suspicious Legit Spam Local service Melbourne, VIC 3000 Telstra Limited

Ratings

3.1
9 reports
5
44%
4
0%
3
11%
2
11%
1
33%
  • Scam
  • Suspicious
  • Legit
  • Spam

The phone number 03 9892 5851 is associated with Probe Group, a debt collection agency for Afterpay. If you receive a call from this number, be cautious. Read here for guidance on managing this situation.

Overview of 03 9892 5851

The phone number 03 9892 5851 / 0398925851 has been reported by users as belonging to Probe Group, a debt collection agency that primarily manages accounts for Afterpay. With multiple reports detailing their consistent call activity, it's essential to understand how to handle such calls.

What Are Users Saying?

According to user feedback, many individuals have received repeated phone calls from this number. They report that the callers often claim there are outstanding amounts owed to Afterpay. Notably, some individuals who do not have an Afterpay account have also been targeted, raising concerns over the legitimacy of the calls.

Classification: Legitimate Debt Collector

While the caller is indeed affiliated with a legitimate debt collection agency, the approach taken can seem invasive, with frequent calls reported. This suggests a high-pressure collection strategy, typical of some collection firms, particularly when dealing with clients' debts.

Type of Calls and Common Experiences

  • Repeated calls at the same time each day.
  • Calls may only play hold music when answered, leading to confusion.
  • Some reports indicate the calls occurred at odd hours, such as just before 8 PM.
  • Concern from users with no existing Afterpay account being contacted.

How to Handle Calls from 03 9892 5851

Here are some clear steps to take when dealing with calls from this number:

  • Do not engage directly: If you're unsure about the legitimacy of the call, avoid sharing any personal information.
  • Verify the debt: If they claim you owe money, ask for written verification of the debt before proceeding.
  • Consider contacting Afterpay: If you do have an account or believe there may be an outstanding balance, reach out directly to Afterpay through official channels for clarification.
  • Utilise Reverseau: Use Reverse Phone Lookup Australia tools to keep track of such numbers and further investigate their legitimacy if necessary.
  • Report suspicious activity: If you suspect fraud or harassment, consider reporting it to the relevant consumer protection authority.

Conclusion

In summary, the number 03 9892 5851 / 0398925851 is linked to Probe Group, a legitimate debt collection agency for Afterpay. While their attempts to collect debts may seem aggressive, staying informed and cautious will help you manage any interaction efficiently. If unsure, let Reverseau guide your research on unfamiliar numbers.

AI-assisted analysis based on community reports and public data. Learn more

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What Our Users Reviewed

A
Abreu
Scam

When I answered this call and said hello, I was met with music playing on the line, so I decided to hang up.

I
Ito
Scam

I received six calls from this number in a single day claiming that my "Afterpay account has an outstanding amount," but I do not have an Afterpay account.

W
Wyse
Suspicious

This number has called me daily at the same time. When I finally answered, I was only met with hold music, which was strange.

S
Smale
Scam

This number called me just before 8 PM, which seemed very random. I couldn't find any information about it, suggesting it might be a scammer's new number. I suggest ignoring it.

A
Anonymous
Legit

They are debt collectors for Afterpay called Probe.

A
Anonymous
Legit

They've called me at the same time 2 days in a row. When I searched the number, a store that I've never been to, nor do I intend on travelling to, popped up in This particular website.

A
Anonymous
Legit

Probe Group, they are a collection agency for Afterpay. Overseas call centre.

D
Demos
Legit

Company called probe group.

A
Anonymous
Spam

Probe debt collection agency.

Help others by sharing your experience with (03) 9892 5851!

WRITE A REVIEW

About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (03) 9892 5851 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.