(03) 9279 4000

Suspicious Calls from Australia Post - Is it Legit or Spam?

3-min Read 54 Reports

Uncertain

This number has received 54 reports. 33% of users categorise it as Legit, with an average rating of 3.8 out of 5. Most recent report: 3 September 2024.

Legit Suspicious Uncertain Scam Spam Local service Melbourne, VIC 3000 Telstra Limited

Ratings

3.8
54 reports
5
33%
4
28%
3
30%
2
6%
1
4%
  • Legit
  • Suspicious
  • Uncertain
  • Scam
  • Spam

The phone number 03 9279 4000 has raised numerous flags among users, with reports suggesting it's connected to Australia Post. Learn how to handle calls from this number and whether it’s legitimate or a pesky spam.

The phone number 03 9279 4000 has been a topic of conversation among Australians, leading to a swirling mix of identification and concerns. Users have reported various experiences with this number, primarily linking it to Australia Post. However, uncertainty looms over its legitimacy as several reviews suggest suspicious activities such as unanswered calls, noise during answering, and calls that hang up quickly.

Most reports indicate that the number is affiliated with Australia Post, particularly in relation to inquiries about missing or delayed parcels. Some users confirm legitimate interactions, like follow-up calls regarding parcel complaints or service inquiries. For instance, a user noted on 25/04/2022 that it was a follow-up call due to a service inquiry they made. Many others echo sentiments that this number belongs to the customer service segment of Australia Post, especially related to cases of delayed shipments or parcel losses.

What is alarming, however, are the multiple reports of either silent calls or calls that are abruptly ended as soon as the recipient answers. This has raised red flags, making many recipients skeptical about whether the number is truly from Australia Post or part of a larger issue involving spam or harassing calls.

So how should you handle a call from 03 9279 4000? Here are some steps you can follow:

  • Do not rush to answer: If you receive a call from this number, consider waiting for a voicemail. Many legitimate callers will leave a message.
  • Check your previous interactions: If you recently contacted Australia Post regarding a complaint, it may be a legitimate follow-up. Consider checking your email for confirmation before returning any calls.
  • Use Reverseau: If you remain uncertain, utilize a Reverse Phone Lookup Australia service to get further information about this number.
  • File a complaint: If calls persist without proper communication, consider reporting the number as spam, as multiple users have experienced what they describe as harassment-like calls.

Based on user reports, if you receive a call from 03 9279 4000, proceed with caution. While there is a strong indication that this number is connected to Australia Post for legitimate purposes, the oddities and consistent issues raised by users leave much to be desired in terms of communication quality. Always prioritize your safety and be vigilant when answering calls from unknown numbers.

AI-assisted analysis based on community reports and public data. Learn more

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What Our Users Reviewed

M
Mullett
Legit

I had submitted an inquiry through Australia Post with instructions for communication via email, yet they called me directly instead.

C
Cadigan
Suspicious

I answered a call from this number, but there was silence on the other end. I said "hello" multiple times for about five minutes, yet no one responded, making it seem suspicious.

P
Pennisi
Uncertain

After opting for a callback from Australia Post, they finally called back, but when I answered, there was complete silence. After about 45 seconds of me shouting "hello", they hung up. Very frustrating experience!

L
Lacher
Legit

I missed a call from this number, which turned out to be Australia Post following up on a complaint I had made. Since I didn't recognize the number, I didn't answer, but they left a polite message stating they would follow up via email. I appreciate their professional approach.

M
Marentes
Legit

This call was a genuine inquiry from Australia Post, so it appears to be legitimate.

T
Tener
Scam

Has to be a scam, there’s no reason ‘Telstra’ should be contacting me.

O
Ordonez
Suspicious

This number called me and rang only three times before hanging up. I wasn't able to answer it in time. Thankfully, they followed up with an email that revealed their identity as the unknown caller.

B
Beam
Legit

I received a call from Australia Post after I submitted an inquiry. The representative was very helpful, and even followed up with a call after 30 minutes when I requested some time to finish what I was doing. Overall, I was very satisfied with the assistance I received.

B
Blohm
Suspicious

I got a call concerning a parcel I reported as lost.

C
Chay
Uncertain

I attempted to answer a call that only rang three times. I suspect it was a follow-up from AP regarding my concerns about my missing mail. After using this service for information, I tried to call back, but they didn't leave a message. Their customer relations seem lacking, which is likely a reason for their declining business.

N
Nie
Uncertain

I answered this call after two rings, but the caller hung up immediately. This could indicate a spoofed number or a scam attempt.

L
Litton
Uncertain

I missed their call while I was working. I had previously instructed them to contact me via email for inquiries. In their voicemail, they promised to send an email afterward, but they failed to do so, causing me to reach out to them again. They seem to enjoy wasting people's time.

G
Galan
Uncertain

I received a missed call that I suspect might be in response to an online inquiry I previously made, even though I specified a preference for email communication. When I tried to call back, I only received an automated response.

C
Coxon
Uncertain

I received two calls from this number, but when I answered, there was no one on the line. I attempted to return the call, only to be redirected to a different number: 13 76 78. Unfortunately, this number did not provide any assistance. I am currently dealing with an important issue regarding a lost express post letter by Australia Post and desperately need help to resolve it.

W
Wildey
Suspicious

This number called me and claimed there was an issue with a late package. The message sounded suspicious and seemed like nonsense, especially since I trust Aus Post.

R
Rolf
Uncertain

When I answered, the agent hung up immediately on the first ring. It seems they are unwilling to discuss customer complaints and are likely trying to record an attempt to contact me without actually engaging.

J
Jansson
Uncertain

I answered a call from what I thought was Australia Post, but no one spoke on the other end. After waiting a moment, I eventually hung up.

C
Certain
Legit

I was contacted by someone claiming to be from the Australia Post Complaints Response Line. The person spoke very quickly and made excuses for poor delivery service while lying about why my package was not delivered. Their communication was unconvincing and difficult to follow.

F
Franze
Scam

I received a text stating that Australia Post attempted to call me, but the call was so brief that my phone didn’t even ring. I just got a standard missed call notification while holding my phone. This is as frustrating as their “we tried to deliver your package” notes when I’m home waiting for delivery.

L
Lamer
Uncertain

After reading multiple reports, I suspect this call is related to a complaint I filed with Australia Post. When I answered the call, however, there was complete silence. I waited and said "hello" several times for about 20 seconds before I decided to hang up.

C
Chui
Uncertain

I answered a call claiming to be from Australia Post regarding a lost parcel. The call ended abruptly, which seems suspicious, so I worry they may falsely mark me as a contacted customer.

M
Montford
Suspicious

The call from this number ended as soon as I answered. I have ongoing complaints with Australia Post, and while I wouldn’t rule out this being a connection, they didn’t say anything before hanging up. It’s likely just another issue considering my complaints with Australia Post.

G
Groll
Legit

This was a legitimate return call regarding a complaint I had filed. I was surprised to receive a follow-up so quickly, as I had only lodged my complaint a few hours prior. Kudos to Australia Post for their prompt response!

C
Cushman
Legit

This call was a follow-up regarding a tracked item that was reported lost in the postal system.

H
Huss
Uncertain

If this number is truly from the Australia Post complaint center and is indeed following up on late or missing parcels, I am very concerned! I tried to communicate with a live agent through their website, but I would not recommend it based on my experience.

L
Lorimer
Legit

This was a legitimate call from Australia Post. They followed up on an issue I reported about a lost letter, despite my request for email communication only. The representative was friendly and mentioned they would send me an email.

P
Pilgrim
Legit

This call was legitimate; it was Australia Post following up on a complaint I made about being overcharged for postage. They provided a resolution to the issue.

C
Carolina
Uncertain

I was meant to receive my parcel by June 6th but am still waiting. I've been tracking the package, which seems to be stuck in a loop between Melbourne and Hoppers Crossing. Eventually, I had to file a complaint about this issue.

K
Kuhlmann
Legit

Earlier, I reported a missing parcel, and I received a call from this number today. A woman asked if I had received the parcel. When I said no, she responded, "Okay, I'll email you. Have a nice day," and then promptly hung up. The entire call was completed in just a moment.

C
Cartledge
Legit

I experienced a similar issue; after multiple email inquiries with Australia Post (AP), they acknowledged that my parcel was delivered to the wrong address and promised to retrieve it. However, a follow-up email suggested I contact the seller, as AP deemed the parcel lost. I am unhappy with the service and will escalate this issue further.

T
Tosh
Legit

I received a call from Australia Post following up on a missing package I reported. They directed me to leave a voicemail that requested I call their service line at 137678. I called the number and was quickly assisted by helpful staff.

C
Colegrove
Legit

I received a call from the Australia Post contact center, identifying themselves as part of the Investigations team regarding a missing parcel. They refunded my postage fees, indicating their legitimacy.

A
Anonymous
Legit

AusPost called in regards to an enquiry I had. I missed the call therefor I didn't know the caller so checked the number on this web sit. I have since recieved an email from Auspost saying they tried to call me.

K
Klippel
Legit

This number is legitimate and not a scam. It is the lost parcel section of a delivery service following up on a package issue.

L
Lubbers
Suspicious

I can relate to your experience; I just had the same situation with this number.

B
Beal
Legit

I don't understand why some people are upset about receiving calls from Australia Post to discuss their complaints. I answered the call and was pleasantly surprised by the excellent customer service I received. Although I had previously requested an email update, they called due to the urgency of my situation. I believe this call was completely legitimate and helped resolve my issue.

M
Major
Suspicious

I received a call about a missing parcel, but the conversation was confusing. They kept asking for specific details about the shape of the missing bottle or utensil, and what type of lid it had, which didn't seem relevant to finding it.

H
Herrick
Legit

This call was a legitimate follow-up from StarTrack relating to a business inquiry that I had previously initiated.

S
Sass
Suspicious

I have been receiving harassment calls that ring only twice before hanging up. I previously submitted a complaint requesting email communication only, yet they continue to call repeatedly. Furthermore, my mail has been consistently delivered to the train depot despite being designated as door-to-door delivery. As a disabled person, it is unreasonable to expect me to travel two hours round trip for mail collection. This is now the seventh time it has occurred!

C
Comiskey
Suspicious

I have been advised not to answer calls from unknown numbers. In this case, I didn't pick up, but I later learned it was Sobiya S from Australia Post. They were likely calling to discuss the unusual routing of my parcel, which traveled from Sydney to Brisbane, then to Cairns, back to Brisbane, and finally to me, located 63 kilometers west of Brisbane. They mentioned they would follow up by email regarding my package. I am still perplexed about the lengthy detour!

F
Forrer
Suspicious

I've been confused as to why complaints addressed to Australia Post come from a number that is marked as unknown. We’ve been advised not to answer unknown numbers, so it would be helpful if they could identify themselves to eliminate this issue.

F
Fendley
Suspicious

The caller claimed to be in Brisbane, yet the number showed as a Melbourne contact. They stated they were calling regarding an online inquiry, but I've made similar inquiries before and never received a call back, raising my suspicion that this could be a scam.

K
Kula
Uncertain

I received a phone call from this number while I was already on another call. They mentioned something about a complaint, but did not provide any further details.

A
Apel
Suspicious

I have been receiving calls shortly before the close of business, and they tend to hang up after just two rings. This behavior suggests it may be related to Australia Post, as I have been receiving voicemails from them regarding a complaint about a parcel that has been significantly overdue for nearly fifty days.

C
Chauhan
Uncertain

Since January 2022, if you file a complaint with Australia Post, they offer a form where you can specify if you prefer to be contacted by email or phone. Despite my request to be contacted via email, they continue to call me instead and then falsely claim they have contacted me. It's very frustrating.

P
Preece
Suspicious

This was a follow-up call to provide assistance and support regarding a claim I had previously lodged.

L
Loman
Suspicious

I have been trying to follow up with them regarding a letter I sent 8 weeks ago. They provided tracking information but claimed the letter was lost.

A
Antal
Legit

I received a follow-up call from Australia Post regarding an inquiry that I had previously made about their services.

F
Fragoso
Suspicious

I answered the call, but the call was immediately disconnected. I have no idea what the purpose of the call was.

M
Mani
Suspicious

Its about time Telstra holds a policy that three sstrike from nuisance complaint that their number will be shut down.

K
Kesselman
Uncertain

Received phone call from this number 10 minutes after receiving another two calls from 0280645000 believe they are associated this has happened before either trying computer trick or is looking for donations for charity nothing but a nuisance day and night about time Govt got real with these people when we have registered on do not call registery.

E
Early
Spam

I am receiving harassing phone calls and SMS that do not allow for exchange of communications. However the Text of the SMS implies they are Australia Post and following up on a Complaint lodge about Australia Post.

No such complaint has been made.

However, a search for the Owner of this phone number has revealed at some stage the number belonged/belongs to :

Wompro Innovative Products.

196 Normanby Road,

Southbank Vic 3006.

(03) 9279 4000.

Enough ! ...... Very annoying. This number is now blocked.

B
Birman
Spam

I am receiving harassing phone calls and SMS that do not allow for exchange of communications. However the Text of the SMS implies they are Australia Post and following up on a Complaint lodge about Australia Post.

No such complaint has been made. However, a search for the Owner of this phone number has revealed :

Dean World Cargo PTY Ltd.  .

Freight Forwarding Service.

Address: U 123 Afcab Bldg Dib Ct, Tullamarine VIC 3043.

Phone:(03) 9279 4400.

Very annoying. This number is now blocked.

H
Hasan
Spam

Received Text / SMS and Phone Calls saying from Australia Post, saying responding to a Complaint I have made???? I have never contacted Australia Post regarding any complaint about anything. If I had a problem I would go to local PO not contact Australia Post in another State. I believe this contact is bogus with mischievous intent. I have blocked this number. I do not appreciate being harassed like this.

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