(03) 9192 4978

Based on first-hand reports from 12 Reverseau community members who received calls from this number, community reports indicate that most (75%) describe it as Scam, with an average caller safety rating of 1.6 out of 5. The most recent experience was recorded on 11 October 2023. Each report reflects a real interaction documented by someone who answered or received a call from this number.

3-min Read 12 Reports

Likely Spam
Scam Uncertain Suspicious Local service Melbourne, VIC 3000 Optus Networks Pty Limited

Ratings

1.6
12 reports
5
0%
4
8%
3
17%
2
0%
1
75%
  • Scam
  • Uncertain
  • Suspicious

Curious about 03 9192 4978? This phone number has been reported as a scam, involving phishing attempts related to banking. Learn how to handle calls from this number and protect your personal information.

Identifying the Threat: 03 9192 4978

If you've received a call from 03 9192 4978 / 0391924978, it's important to approach the situation with caution. Numerous users have reported this number as being linked to a variety of phishing scams targeting unsuspecting individuals. Primarily claiming to represent well-known institutions such as the National Broadband Network, Visa, and ANZ Bank, these scammers use aggressive tactics to create a sense of urgency and manipulate recipients into divulging personal information or making payments.

Numerous Reports of Scams

Analysis of user experiences highlights consistent patterns of deceit. Reported calls often start with a thick foreign accent followed by alarming claims about account security or balances owed, creating anxiety among those on the receiving end. For example, several users recounted interactions where they were told their bank accounts were compromised or that they owed funds, leading some to fear for their financial security. Notably, one user reported being verbally abused when they question the legitimacy of the call.

Recognising Phishing Attempts

  • Use of threatening language regarding card blocks or fraud charges.
  • Pressuring individuals to take immediate action, such as pressing buttons to approve or deny payments.
  • Silence or automated messages when calls are answered, possibly to record the responses of victims.

Calls may start with a generic greeting such as "Dear Customer," indicating a calculated strategy to lure you into a false sense of security. If you encounter such behaviour, you are likely dealing with a sophisticated phishing tactic aimed at breaching your personal and financial information.

How to Handle Calls from 03 9192 4978

If you receive a call from this number:

  • Do Not Engage: Avoid discussing personal details or finances with the caller.
  • Do Not Call Back: Many users have reported being hung up on or facing a full mailbox when trying to return calls.
  • Report the Number: Document such calls and consider reporting the incident to your local consumer protection agency or the appropriate authorities.
  • Block the Number: Most smartphones have built-in features to block unwanted calls for added protection against future nuisances.

Conclusion

Overall, the calls from 03 9192 4978 / 0391924978 are far from legitimate and are confirmed as scams by numerous reports compiled on Reverseau. By being aware of the signs of phone scams and taking proactive measures, you can protect yourself and your finances from these predatory tactics.

AI-assisted analysis based on community reports and public data. Learn more

Help others by sharing your experience with (03) 9192 4978!

WRITE A REVIEW

What Our Users Reviewed

H
Hodgman
Scam

Didn't answer call so it went to message bank:

"Dear Customer,

This call is from the Visa Banking Security. There is a payment request of $1099 Australian dollars for purchase of online gift card.

To report this as a fraud charge immediately press 1 to cancel or press 2 to approve."

T
Thrush
Scam

I received a call from (03) 9192 4978. The caller played a recorded message claiming to be from a Visa banking service. The message did not mention any specific names and instructed me to pay a visa bill over $1,000. This is very clearly a scam, and I strongly recommend blocking this number.

B
Burnes
Uncertain

I received a call from (03) 9192 4978 on October 6, 2023. I answered, but there was silence on the other end before the caller hung up, which was strange.

A
Anonymous
Scam

Bank phishing scam. Red flagged by my Google pixel phone, so I let it get screened by the speech to text function. Bullshit "ANZ Visa card fraud dept" & claim of $617 stopped payment.

Typical scam script. I've never had an ANZ credit card.

S
Spackman
Scam

I suspect this number is a scammer because when I called back, no one answered. I would recommend avoiding any engagement with this number.

R
Ridgeway
Scam

I got an automated voice message pretending to be from ANZ bank, threatening to block my card. This seems to be a scam attempt.

A
Anonymous
Scam

Just had a call claiming they were from the commonwealth bank at that my account was trying to be hacked. I said I would call the bank directly and she insisted it was the bank and she was going to transfer me to the account department. I again said I would phone the bank directly and then she said are you stupid or what do you want to lose your money. Then when I asked what she called me she hung up.

G
Gately
Scam

Just had a call from this number. Claiming that they were representatives from Visa and that I owed them money.

S
Smythe
Scam

Unknown number called work phone at 735 pm, obviously out of hours, no message left, assuming another scam.

P
Pinnock
Suspicious

I didn't answer the call but tried to return it twice. Both times, it just connected and then hung up without anyone speaking. I suspect they want to record me saying something like "hello," so I decided to block the number.

G
Gallaher
Suspicious

I did not answer the call, and the caller hung up on their own. When I tried to return the call, I was met with a message saying their mailbox is full. This seems to be another scam.

M
Madero
Scam

I received a call from someone with a very thick accent claiming to be from NBN. It sounded like a scam, so I hung up. It's frustrating, as this was the third similar call I had received today!

Help others by sharing your experience with (03) 9192 4978!

WRITE A REVIEW

About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (03) 9192 4978 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.