(03) 9190 1004

Based on first-hand reports from 2 Reverseau community members who received calls from this number, community reports indicate that 50% of reporters describe it as Legit, with an average caller safety rating of 3.5 out of 5. The most recent experience was recorded on 12 February 2021. Each report reflects a real interaction documented by someone who answered or received a call from this number.

2-min Read 2 Reports

Uncertain
Legit Spam Local service Melbourne, VIC 3000 Optus Networks Pty Limited

Ratings

3.5
2 reports
5
50%
4
0%
3
0%
2
50%
1
0%
  • Legit
  • Spam

Discover the truth about phone number 03 9190 1004, an Optus Care contact known for legitimate customer service calls. Learn how to respond to calls from this number.

Understanding 03 9190 1004

The phone number 03 9190 1004 / 0391901004 has attracted attention from users across Australia, primarily due to its association with Optus. Based on user feedback, it has been classified as a legitimate contact used for customer service purposes.

Is 03 9190 1004 / 0391901004 a Scam or Legit?

According to reviews, 03 9190 1004 / 0391901004 is not a scam number. Instead, it serves as a customer service line for Optus, aimed at existing customers needing assistance with their services. The testimonials highlight that the motivation behind these calls is to provide helpful information and offers relevant to Optus users.

User Experience Analysis

  • User reports suggest that calls from this number are consistent with customer service outreach, particularly for those active with Optus.
  • Some individuals expressed concern over unsolicited calls; however, it’s essential to recognize that these calls are part of Optus's efforts to enhance customer engagement.
  • Positive reviews indicate that if you are an Optus customer, the representatives can provide valuable insights into service upgrades and special offers.

How to Handle Calls from 03 9190 1004

If you receive a call from 03 9190 1004:

  • Confirm your association with Optus to ensure your inquiry will be relevant and beneficial.
  • Feel free to ask questions about your account or upcoming offers.
  • If you are not an Optus customer, it's reasonable to politely decline the conversation and terminate the call.

Conclusion

In summary, 03 9190 1004 / 0391901004 is a legitimate contact associated with Optus Care rather than a scam or spam number. Engaging with these calls can provide valuable information for Optus customers. Remember, if ever in doubt, you can always use Reverseau for a quick Reverse Phone Lookup Australia service to identify the origin of unfamiliar numbers or verify their legitimacy.

AI-assisted analysis based on community reports and public data. Learn more

Help others by sharing your experience with (03) 9190 1004!

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What Our Users Reviewed

A
Allis
Legit

It is an Optus Care number. The person was helpful and was just providing offers and service calls for existing customers. Not a spam number for those people giving fake information here!

B
Baik
Spam

Trying to sell Optus services.

About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (03) 9190 1004 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.