(03) 9107 5000

Based on first-hand reports from 11 Reverseau community members who received calls from this number, community reports indicate that 73% of reporters describe it as Scam, with an average caller safety rating of 1.8 out of 5. The most recent experience was recorded on 29 October 2019. Each report reflects a real interaction documented by someone who answered or received a call from this number.

3-min Read 11 Reports

Likely Spam
Scam Spam Legit Local service Melbourne, VIC 3000 Telstra Limited

Ratings

1.8
11 reports
5
18%
4
0%
3
0%
2
9%
1
73%
  • Scam
  • Spam
  • Legit

The number 03 9107 5000 has been reported multiple times as a scam, falsely claiming to represent Telstra. Learn how to identify and handle suspicious calls from this number.

Introduction to 03 9107 5000

The phone number 03 9107 5000 / 0391075000 has stirred up quite a buzz among Australians, primarily due to its association with scam calls pretending to be from Telstra. Many users have reported receiving calls from this number, with most indicating it’s linked to a scam where the caller claims to help fix internet issues.

Classification: Scam

Based on numerous user reports, it's clear that this number is not a legitimate representative of Telstra but rather a number used by scammers. The overwhelming consensus from users who have engaged with this number indicates it’s a problematic and deceptive practice, often involving aggressive tactics to extract personal information under the guise of technical support.

Common Scam Tactics

  • Phishing for Information: Callers often begin by stating they work for Telstra and allege various internet issues, such as hacks or security problems.
  • Creating Urgency: Users report that these scammers employ tactics like warnings about “hacked” personal information to frighten individuals into compliance.
  • Requesting Remote Access: Many scams involve scammers asking to access your computer remotely, claiming they need to 'fix' the issues they fabricated.

User Experiences

Feedback surrounding calls from 03 9107 5000 / 0391075000 exhibits a pattern: inquiries from callers with heavy accents, background noise typical of call centres, and inconsistent claims regarding their identity. A number of users expressed confusion and distress, especially elderly individuals who might not fully grasp the deception.

How to Handle Calls from 03 9107 5000

To handle calls from this number effectively, follow these steps:

  • Do Not Engage: If you receive a call from 03 9107 5000 / 0391075000, do not provide any personal information or verify any details they claim.
  • Hang Up: Politely end the call and disconnect.
  • Verify with Telstra: For any internet issues, always contact Telstra using their official numbers—look them up online instead of relying on the numbers given during suspicious calls.
  • Report the Scam: Report the number to the authorities and your local telecommunications provider as a malicious spoof.

Conclusion

In conclusion, 03 9107 5000 / 0391075000 is widely acknowledged as a scam number masquerading as Telstra. Protect yourself by staying informed and sceptical about any unsolicited calls, especially those that claim to resolve emergencies regarding your account. Keeping vigilant is crucial in safeguarding your personal and financial information.

AI-assisted analysis based on community reports and public data. Learn more

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What Our Users Reviewed

H
Henke
Scam

How can we or Aus tel company ban this scam calls (03 9107 5000)? These Indian female callers think we are stupid and will believe they are from Telstra employees.

L
Lamantia
Spam

Got a call from this number, and they kept saying hi and asking for my partner. Does not make sense as telstra habe my partners number, so shouldn't be calling me.

Called telstra, who advised all phone calls from telstra come from a 1800 or 1300 (can't remember which) number.

B
Bevilacqua
Scam

Not a legitimate Telstra number. I followed up a call stating "hackers have control of your browser" with a call to the real Telstra customer service who confirm neither the phone number nor the employee number I was given (D625278 Janet Wilson) are correct Telstra contact points.

D
Dohn
Legit

This is a legitimate telstra number.

K
Kates
Scam

My brother in law received a call, supposedly from Telstra telling him he had been hacked and to ring 0391075000. He did not really understand what the woman was telling him as his second language is English and he worried all night that his telephone was not secure. Yet another rotten scam to worry the elderly.

M
Mank
Scam

Scam. Woman with heavy accent telling me that she works for Telstra and my Internet has been hacked. Wanted to access my computer to fix it. Praca.

K
Kibble
Scam

Just received similar call from "Rosie Wilson" she gave me Telstra ID D145800 and told me I could call her on 0391075000. Told me they received and entry in their log about my Internet not being secure. Said I did not believe them and I thought it was a scam. Told them I am not with Telstra and she said yes I know. She told me that Telstra supplied all of the internet services for Australia. I asked her what my account number was and she replied that she isn't accounts department but technical. She hung up in the long run.

Just over these people.

A
Axe
Scam

Just had a call purporting to be from Telstra saying I had an internet problem and He needed to go through fixing a problem. He was happy to give me a number to call back but Telstra support did not have it listed with their support.

H
Hodge
Scam

Scammer who claimed to be from Telstra - gave me this number which may or may-not be a legit Telstra number.

Call centre with a lot of background noise.

K
Koshy
Legit

This number is Telstra. They rang me on this number to help fix my internet access.

H
Hanger
Scam

This is a scammer telling you a legitimate Telstra number and address in Melbourne. When I told her I did not have an account with Telstra she hung up. I am not with Telstra and do not have Windows.

Help others by sharing your experience with (03) 9107 5000!

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About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (03) 9107 5000 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.