Community Safety Intelligence Report

(03) 7019 5541

Community Risk Level: Emerging Risk

Community reports suggest an emerging reporting pattern. Classification may evolve as further data is submitted.

33 Reports

Also searched as: 03 7019 5541 · 0370195541 · +61 3 7019 5541

All formats refer to the same number record.

33 independent community reports
Confidence: High Confidence reflects reporting volume, not certainty of intent.
Last reported: 17 February 2026
  • Scam – 17
  • Legit – 12
  • Suspicious – 3
  • Uncertain – 1
Public Safety Advisory
Guidance for Call Recipients

Based on community reports, some interactions were reported as legitimate while others indicate potential risk. Exercise caution if you receive unexpected requests. Do not share sensitive information unless you can independently verify the caller.

Reverseau independently aggregates community-reported safety intelligence and does not determine caller identity or intent.

Developed in alignment with Australian consumer safety awareness principles.

Reported Interaction Types
Suspicious Scam Legit Uncertain
Number Metadata
Local service Melbourne, VIC 3000

This page summarises community-reported safety information associated with this number and is intended for public awareness and harm prevention.

Community Risk Assessment

Emerging Risk
Based on 33 community-submitted reports Analytical Confidence: High
Scam
52%
Legit
36%
Suspicious
9%
Uncertain
3%

Evidence Status

Community Reporting Summary

33 independent community reports have been recorded for this number.

The predominant classification is scam, accounting for 52% of reports, with additional legitimate, suspicious, uncertain interactions also recorded.

Number Metadata

Observed Interaction Types

Scam
17 community reports
Legitimate
12 community reports
Suspicious
3 community reports
Uncertain
1 community report

Safety Context

Current reporting does not indicate a consistent behavioural pattern or dominant risk classification. Standard telecommunications safety precautions are generally advised when responding to unexpected or unsolicited contact.

About This Record

This page forms part of the Reverseau public safety intelligence database, which aggregates community-reported telecommunications safety information across Australia.

Records update automatically as new reports are submitted. Records may exist prior to receiving community reports in order to support proactive telecommunications safety monitoring and future reporting.

Reverseau maintains this database as a continuously updated public safety dataset designed to support telecommunications risk awareness across Australia. Reverseau does not determine liability, intent, or identity. Records reflect aggregated community-submitted signals only.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.

Community Safety Reports

Classifications reflect anonymised community-submitted reports and represent observed interaction patterns only. They do not identify callers or constitute verified findings.

Community Reporting Overview
33 total reports · Classification distribution:
Scam (17) · Legitimate (12) · Suspicious (3) · Uncertain (1)
Pattern Status: Mixed reporting pattern observed (no dominant classification)
Reporting timeframe: November 2022 – February 2026

Pattern status reflects statistical distribution of community reports and does not indicate verified activity.

Reporting volume provides stronger trend indication.

The following reports are user-submitted and not independently verified. Consider them alongside the aggregated signals above.

A
Anonymous
Suspicious

If you're unsure about this number, just hold tight! You should expect an automated text message with your order tracking details and the official FedEx contact info. That way, you can double-check it against their website!

A
Anonymous
Scam

Here’s a warning for you – these scammers are relentless! They’ll snag your details and pretend to be from FedEx, claiming you owe heaps in Customs and Quarantine fees. If you don’t cough up, they threaten to send your goods back. They won’t stop calling you multiple times a day and shooting you emails, even after you call them out!

A
Anonymous
Scam

This bloke rang up claiming to be from FedEx, and hit me with a 'surprise' $40 fee on top of what I already paid. Absolute nonsense! I've dealt with import duties long enough to know there's no "quarantine fee". Complete scam!

A
Anonymous
Legit

This number belongs to the FedEx Customs support crew. I reckon they've been trying to get my attention after I had some issues with my parcel stuck in customs. I got a bit jittery from their messages, but when I verified through the official FedEx line, everything checked out!

A
Anonymous
Legit

Just a heads up, mates! The number from FedEx is spot on. They rang me up about some paperwork for my purchase from Europe that I needed for Australian Customs. All good here!

M
Moreau
Scam

A scammer contacted me and requested that I email them a shipment invoice. However, I have confirmation from FedEx that they possess the legitimate shipment invoice, which shows there are no customs or duties that need to be paid for the shipment. It appears that scammers are unlawfully acquiring information from package shipments and attempting to deceive individuals into paying non-existent customs or duties.

M
Marier
Legit

This call was legitimate, and I urge others to stop labeling it as a scam if they are not sure of its authenticity. Not every unknown call is a scam.

G
Gough
Legit

I have been a long-time user of FedEx, and this number is legitimate. I also have numerous SMS messages and calls from the number (03) 7019 5541, which others have reported as a scam. Based on my experience, it is definitely not a scam.

B
Balas
Legit

This is a legitimate call from FedEx, RE customs entry. The phone calls seem shady and the Emails are just as bad with random numbers @ fedex. Com and bad punctuation and layout. But this number is really from FedEx.

B
Borchers
Legit

This was a legitimate call from FEDEX in Australia. Their international customs clearance team contacted me regarding a refund for duty that was accidentally paid twice. They called to confirm the refund and to ensure I had received the email confirmation. This call is definitely NOT a scam.

M
Meister
Legit

This is not a scam. The tracking number I received was for a set of books I ordered from Amazon. They required my full name for customs clearance, and when I checked the order, it only had my first name attached. I found that the tracking number matched up correctly with both FedEx and Amazon's delivery information.

O
Ogle
Legit

This caller is definitely with FedEx. I was expecting a delivery, and they informed me that it was being held in customs for clearance. They provided specific details about the package that only this caller would know, confirming that the call is indeed legitimate.

G
Goldsmith
Scam

I received a call concerning a package that I have no information about, which is puzzling as to why my number was chosen. The caller mentioned they would return it to sender, but I'm skeptical about the call's legitimacy and whether it is linked to any spam or scam activity.

B
Buchwald
Legit

I received a call from FedEx, which is a legitimate shipping company that I recognized.

J
Jeffreys
Scam

I unfortunately fell victim to a scam from this phone number. It is clear to me that this is a 100% scam operation. I ignored all incoming calls and text messages from them, similar to what others have experienced. Despite my concerns, my package eventually arrived without any additional duties or taxes being charged.

W
Warneke
Legit

This was a legitimate call. It was from FedEx, informing me about the need to pay GST or duties on a shipment that is being delivered.

C
Cardona
Uncertain

The caller informed me that I am accountable for duties in Australia. If my item surpassed a certain value, FedEx would handle clearance, including payment on my part.

A
Anonymous
Scam

Got 2 texts and then a call. Be careful it’s a scam even though they have fedex info of you.

P
Prevost
Scam

This was a scam call impersonating FedEx, attempting to extract payment for customs fees.

R
Riaz
Scam

This caller is a scammer. Their timing seemed off, and it’s likely that they might have access to FedEx's systems or are simply impersonating them. I urge everyone to be wary of such calls.

G
Gust
Scam

The caller claimed to be from FedEx and wanted to confirm my address for a package that I never ordered. They mispronounced my name and provided an incorrect address. This seems to be a scam.

J
Jakes
Scam

I got two texts followed by a call from this number claiming to be FedEx. They asked me to pay $237 for a small item from Japan on eBay. They had my tracking number, eBay seller's name, and my phone number, which felt off. After doing some research, it’s clear that this is a scam.

G
Gale
Scam

The caller claimed to be from FedEx, stating there was a customs charge of $260 on my order. Since I had just ordered a package from a Chinese company and had no issues previously, I suspected it was a scam. They also mispronounced my state, which was a red flag since it matched the tone of their suspicious emails.

C
Caruso
Scam

The caller pretended to be from FedEx and referenced a purchase I made from a US company, asking for payment for an upcoming shipment. They wanted me to pay again for delivery that I had already paid for as part of my purchase, which felt very concerning.

C
Cress
Legit

Today, I received a call from an Asian woman claiming I needed to pay $200 for an eBay order (specifically a motorbike helmet). She even mentioned the name of the eBay seller, which felt very suspicious. I live in Kalgoorlie.

K
Klock
Suspicious

Today, I received a call from the number (03) 7019 5541. The caller claimed to be from FedEx and mentioned there was a problem with my package, stating they were unsure of its origin. However, I am expecting a parcel from overseas, and the tracking information doesn’t match this call. This seems like a scam attempt, as they misrepresented themselves.

G
Gaughan
Suspicious

After placing an order with a company, I received a suspicious call from this number claiming to be FedEx. They asked for personal information, but I refused to share anything. They had my phone number, address, and details about my recent purchase, which was concerning.

G
Gautier
Scam

I was contacted by someone who claimed to be a FedEx employee, demanding that I pay taxes and duties for a shipment purportedly coming from Malaysia. It feels like a total scam. Nice try, but not falling for it!

D
Dike
Scam

The caller attempted to scam me rigorously. Coincidentally, I had a FedEx package arriving at the same time as I received the call, which made it even more suspicious. This was a very dubious situation.

R
Rome
Legit

This is FEDEX (Aust)

C
Clipper
Scam

Claiming to be calling from Fed X, asking to for personal details. Explained that I do not know who they are and hung up. FedX scammers.

R
Regal
Scam

FedEx scammers.

D
Duran
Scam

Who is this? No message left. Is this a scammer?

Community reports are retained as historical safety signals within the Reverseau telecommunications safety dataset and may reflect different experiences over time.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.