Community Safety Intelligence Report

(03) 5165 0000

Community Risk Level: Mixed Signals

No dominant classification observed. Community reports reflect divergent interaction experiences.

35 Reports

Also searched as: 03 5165 0000 · 0351650000 · +61 3 5165 0000

All formats refer to the same number record.

35 independent community reports
Confidence: High Confidence reflects reporting volume, not certainty of intent.
Last reported: 9 December 2025
  • Legit – 15
  • Spam – 9
  • Scam – 6
  • Suspicious – 5
Public Safety Advisory
Guidance for Call Recipients

Based on community reports, some interactions were reported as legitimate while others indicate potential risk. Exercise caution if you receive unexpected requests. Do not share sensitive information unless you can independently verify the caller.

Reverseau independently aggregates community-reported safety intelligence and does not determine caller identity or intent.

Developed in alignment with Australian consumer safety awareness principles.

Reported Interaction Types
Legit Spam Scam Suspicious
Number Metadata
Local service Morwell, VIC 3840

This page summarises community-reported safety information associated with this number and is intended for public awareness and harm prevention.

Community Risk Assessment

Mixed Signals
Based on 35 community-submitted reports Analytical Confidence: High
Legit
43%
Spam
26%
Scam
17%
Suspicious
14%

Evidence Status

Community Reporting Summary

35 independent community reports have been recorded for this number.

Reported classifications are distributed across multiple classification types, including classifications such as legitimate, spam, scam, and suspicious, indicating no dominant behavioural pattern at this time.

Number Metadata

Observed Interaction Types

Legitimate
15 community reports
Spam
9 community reports
Scam
6 community reports
Suspicious
5 community reports

Safety Context

Current reporting does not indicate a consistent behavioural pattern or dominant risk classification. Standard telecommunications safety precautions are generally advised when responding to unexpected or unsolicited contact.

About This Record

This page forms part of the Reverseau public safety intelligence database, which aggregates community-reported telecommunications safety information across Australia.

Records update automatically as new reports are submitted. Records may exist prior to receiving community reports in order to support proactive telecommunications safety monitoring and future reporting.

Reverseau maintains this database as a continuously updated public safety dataset designed to support telecommunications risk awareness across Australia. Reverseau does not determine liability, intent, or identity. Records reflect aggregated community-submitted signals only.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.

Community Safety Reports

Classifications reflect anonymised community-submitted reports and represent observed interaction patterns only. They do not identify callers or constitute verified findings.

Community Reporting Overview
35 total reports · Classification distribution:
Legitimate (15) · Spam (9) · Scam (6) · Suspicious (5)
Pattern Status: Mixed reporting pattern observed (no dominant classification)
Reporting timeframe: February 2017 – December 2025

Pattern status reflects statistical distribution of community reports and does not indicate verified activity.

Reporting volume provides stronger trend indication.

The following reports are user-submitted and not independently verified. Consider them alongside the aggregated signals above.

A
Anonymous
Legit

This one’s alright! It’s AussieBroadband giving me a bell after I put some info on their website. No worries here!

A
Anonymous
Legit

Hey mates, just a heads-up. I'm already using their services and I reported a fault. This number rang me back and honestly, not every call they make is some aggressive sales pitch. They're just doing their thing, ya know?

A
Anonymous
Spam

If you don’t pay these blokes, they’ll torment you with calls until you’re on the brink of despair! Bloody ridiculous, isn’t it?

A
Anonymous
Legit

So, I got a call from Aussie Broadband, and the second I said I’d reach out when I’m ready, they just hung up on me! Super rude and totally unprofessional. Safe to say, they’re off my list now!

W
Wick
Spam

I received an unprompted call from this number. Although I contacted them previously without signing up for anything, this unsolicited follow-up call feels intrusive and unprofessional.

B
Baham
Scam

I received a follow-up call from Aussie, checking in after I reported a fault with my service. They wanted to ensure that the issue had been resolved after arranging for NBN to come and repair the line. I found their service to be excellent.

J
Jeremiah
Spam

This number called me after I made an online inquiry. They left a voicemail that included their name and the company details. Despite this, I still decided to conduct a number search for further verification.

A
Afonso
Scam

This call was from a legitimate Australian company that was checking to see if the fault I reported was resolved after an NBN technician's visit yesterday.

K
Kielty
Legit

I received a follow-up call from Aussie Broadband regarding a fault I had reported with the NBN. They had previously sent me a text and an email to confirm if I was satisfied with the restoration of my service, and I confirmed that I am.

C
Coco
Legit

This call was a follow-up regarding a service request I had made earlier. I found them to be an excellent company to deal with.

D
Dahm
Spam

I received a solicitation call asking for money related to garbage services. This seems fraudulent, and I recommend avoiding any engagement.

K
Koopman
Legit

I received a call from Aussie Broadband, and they informed me that they have resolved the fault we reported.

M
Martha
Scam

A person claiming to be from Aussie Broadband called me and asked for my full name and date of birth. When I expressed my reluctance to provide that information, the woman, who had an Australian accent, said they would email me. I agreed since I wanted to verify the legitimacy of their email address. However, I never received an email. Therefore, I suspect this is a scam and plan to block the number.

B
Barras
Spam

I used the company’s online form to research prices today, but they wouldn't let me view the prices without submitting my personal details. Within 20 minutes of my inquiry, I received a phone call from this number, pressuring me to sign up. I am not impressed with their tactics!

B
Broadway
Legit

The call that I received was actually from Aussie Broadband support. They were following up to ensure my internet and voice services were functioning properly after I had sought online assistance to set up my new Internet service. I was very pleased with the exceptional support I received!

O
Osbourne
Legit

This number belongs to Aussie Broadband, an Australian company. They are calling to follow up on a recent NBN Co issue that I reported, and I found their service helpful.

B
Brier
Scam

The caller had my personal information and claimed I had broken the law. It felt like a disgusting scam!

L
Lazo
Suspicious

I answered this call because they kept calling me five times in a row, even after I declined their previous calls. When I picked up, they started speaking in Chinese. I quickly hung up, but they called me back immediately, prompting me to block the number due to the harassment.

D
Delarosa
Scam

The caller from (03) 5165 0000 spoke to me in Mandarin and knew my legal name. Before I could ask for clarification, they abruptly ended the call.

H
Hiller
Suspicious

A man called me and spoke in Mandarin. He knew my legal name, and after I confirmed it, he hung up. It's concerning because I have never shared my personal information with this company.

S
Saito
Spam

I received a call from someone speaking Chinese who knew my name. They claimed to be from a Telstra store and said my Telstra mobile number had sent multiple suspicious messages, but I do not have a Telstra mobile. I decided to block this number as it seems like spam.

D
Deeds
Suspicious

I have received multiple calls from this number, with each caller claiming to follow up on a query I never made. I haven't searched for anything or initiated any requests. It raises concerns that either Aussie Broadband has a questionable new marketing tactic or that this number is being spoofed. Either way, it seems suspicious to me, and I have since blocked the number.

B
Burd
Scam

Today, I received several calls from individuals pretending to be representatives of Vodafone. When I answered the first call, I quickly recognized it as a scam. They called me 14 times without any meaningful conversation, then took a break for about half an hour before calling again another 10-15 times.

P
Patt
Legit

This call was from Aussie Broadband, and they were following up on a plan inquiry I made online just 30 minutes prior. They offered to reduce my plan costs, which is really impressive compared to other companies like Telstra and Optus who don't seem to provide this level of service.

Z
Zevallos
Legit

I had a great experience with my new internet provider, who switched my NBN connection in just 10 minutes from another company. Their customer service is exceptional! If you're considering changing providers, I highly recommend it. Use my referral code 9010992 to receive a $50 discount on your first bill!

E
Esterly
Suspicious

I have received three calls from this number already, and it displays as being from Morwell in Victoria, but I actually live in Queensland. This excessive calling, especially from an out-of-state number, raises concerns.

Z
Zhou
Spam

They seemed to have bypassed the Do Not Call registry. I had just checked my eligibility for a free FTTP upgrade on their website without providing my phone number. Less than an hour later, they called, which makes me wonder how they obtained my landline number.

F
Fabian
Legit

I am a customer of Aussie Broadband and have found their service to be much better than other providers I have used. They are always helpful whenever I have questions or issues.

G
Gere
Spam

I received approximately six calls today from Aussie Broadband. Each time, I informed them that I have no association with their services. Additionally, I am listed on the Do Not Call registry, and I have reported these persistent calls to ACMA.

C
Cappel
Spam

I received a call from an overseas number; they simply said "hello" and then hung up without providing any information. This behavior seems suspicious.

L
Lok
Suspicious

I was researching which NBN technology was connected to my house, and I accidentally clicked on a website associated with this phone number. Since then, I have received multiple calls from them. They never leave a message, and I have not blocked their number yet.

T
Takeda
Legit

Their customer support seems lacking compared to their marketing efforts. After contacting their tech support, I was informed that I was 84th in the queue. It shows that they are an NBN reseller focused solely on service, but the long wait time suggests their customer service is inadequate.

H
Hammad
Legit

It is Aussie Broadband, not a scam. I enquired about their National Broadband Network service the other day and this is why I received a call.

A
Ahsan
Legit

This is Aussie Broadband. Usually their sales number calls you if you inquire on their website about an address.

B
Boros
Legit

Aussie broadband.

Community reports are retained as historical safety signals within the Reverseau telecommunications safety dataset and may reflect different experiences over time.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.