02 9850 0800: Suspicious Calls – Potential Scam Impersonating TPG
Discover the reality behind the phone number 02 9850 0800, commonly reported as suspicious or a scam. Read tips on how to manage calls from this number effectively to protect yourself from fraud.
Unpacking the Phonenumber 02 9850 0800
The number 02 9850 0800 / 0298500800 has become a source of concern for many Australians, as user reports classify it as suspicious and possibly linked to scams impersonating TPG, an internet service provider. This article seeks to clear the air regarding this number's true identity and what you should do if you receive a call from it.
What Users are Saying
A multitude of experiences shared by users depict a confusing picture. While some assert that they received legitimate calls from TPG regarding internet issues or installation updates, others report experiences that lead them to suspect foul play. The core of these suspicions lies in the fraudulent practices of scammers:
- Imitation Calls: Scammers can mask their numbers to resemble legitimate ones, as illustrated by reports suggesting that TPG's number is sometimes spoofed.
- Unrecognised Requests: Several users noted the callers often ask for personal details without explaining the reason for the call, causing alarms to go off.
- Inconsistent Responses: Reports about the calls not being logged in TPG's official records further add to the cryptic nature of these interactions, leading some to believe they are engaging with impersonators.
Classification: Legitimate or Scam?
The ambiguity surrounding 02 9850 0800 / 0298500800 divides opinions. Reports indicate that this number has been used for authentic TPG correspondence; however, frequent claims of scams and spoofing suggest it is not safe to assume every call from this number is legitimate. Notably, users confirmed that firm verification from TPG revealed no records of calls being placed from this number to them, suggesting it may be exploited by scammers:
- Scam Type: Many users commonly label the calls as phishing attempts wherein scammers seek personal information or attempt to sell services unethically.
- Fear of Fraud: The apprehensions of receiving false calls can lead to serious consequences beyond missed communications – such as identity theft.
How to Handle Calls from 02 9850 0800
Given the uncertainty surrounding this number, it is prudent to adopt a cautious approach:
- Do Not Share Personal Information: If you receive a call from 02 9850 0800 / 0298500800, refrain from providing any personal data.
- Verify with TPG: If in doubt, call TPG directly using their official number to verify if they truly reached out to you.
- Use a Reverse Phone Lookup: Tools like Reverse AU can assist in determining the authenticity of the caller and shed light on their identity.
- Block the Number: If you receive persistent calls with no valid reason, blocking the number could save you from further inconveniences.
Conclusion
In conclusion, while some users report 02 9850 0800 / 0298500800 as a legitimate outbound number from TPG, the rising concerns about scams and impersonation cannot be ignored. As the saying goes: "better safe than sorry." Always conduct due diligence before engaging with unknown callers. Trust your instincts, and when in doubt, look it up with a Reverse Phone Lookup Australia service, or reach out to TPG directly.
Ashwood
After canceling my TPG Internet service, I received a voicemail from this number advising me to contact TPG at the number 13 14 23, which is indeed listed on their official website. It seems legitimate, but exercise caution just in case.
Hays
I've been receiving persistent calls from this number asking me to upgrade my NBN (National Broadband Network). While I’ve rejected their calls, they continue to call me despite my disinterest in their offer.
Banik
Nice attempt at scamming, but you won't succeed with me. Better luck next time!
Samuelson
This number has been calling me repeatedly and never leaves a voicemail when I do not answer. This is very frustrating and feels like spam.
Burris
You tend to get what you pay for. Like many budget telecommunication companies, they employ foreign workers in call centers overseas, or at home, and their English language skills are often poor. This makes it difficult to communicate effectively about complaints.
Anonymous
Have had this number call a few times and they never leave a message. So my thoughts are it's a scam and block. Decided to call TPG to be told its their marketing department trying to upgrade my service. So why would TPG marketing not leave a message, so we all don't think it's another scam call/number. TPG marketing is making a huge problem for themselves not handling it the correct way with every one blocking the number. End of rant, your welcome.
You
I started receiving calls from the number (02) 9850 0800 while I was engaged with TPG customer service. Strangely, the calls occurred while I was still on the line with TPG and also when I was trying to reset my password on their website. The persistent interruption prompted me to block their number to regain focus on my tasks.
Corns
I received a scam call from someone pretending to be from TPG. This caller was attempting to trick me into providing personal information. I recommend hanging up quickly if you receive a similar call.
Lloyd
This phone number is genuinely used by TPG for customer calls. However, be cautious as scammers can spoof caller IDs, making fraudulent calls appear to come from legitimate numbers.
Spear
This number called me three times in less than a minute. It definitely felt like a spam or scam call, so I blocked the number and reported it.
Hellinger
I came across comments suggesting this number belongs to TPG. I called TPG using their official number to verify, and they confirmed there was no record of any calls made to me. This makes me suspect that the number is a scam.
Maria
On January 17, 2024, I received a similar call. When I answered, I heard a click followed by a ringing sound as if someone else was being connected. The caller claimed to be from TPG Internet and wanted to confirm if I was the account holder by asking for my details. When I asked her to provide the name of the person she was trying to reach, she abruptly hung up.
Yusuf
I have been receiving unwanted calls from this annoying number for several months now. I refuse to answer their persistent and mischievous calls. The sensible comments from other users on this site support my belief that this number is indeed problematic!
Lombardi
I received a cold call from this number, (02) 9850 0800, where the caller claimed to be from TPG Internet’s customer service center on January 11, 2024. I mentioned I needed to update my email address, but they directed me to call the TPG Hotline number 131 423 instead.
Destefano
This call appeared to be spoofed from a TPG number, trying to trick me into providing personal information. They are often involved in scamming activities.
Anonymous
All scammers. Do not answer.
Anonymous
All scammers. Do not answer.
Niece
When I answered the call and said "hello," I only heard a ringing tone before the call ended. I have previously received a call from this number regarding a technical issue from TPG.
Sima
This number has called me multiple times over the last few days, and not once did they leave a message. When I finally decided to answer, a woman identified herself as being from TPG and wanted to confirm some personal details. However, when I pointed out that they had called me first, she abruptly hung up.
Raia
I had a call from this number on my mobile that I didn't answer. They did not leave a voicemail. After researching this and similar numbers online, I called back from my landline and a TPG representative answered, stating they checked my account and confirmed that the call should not have been made. The number was spoofed, and I was advised to block it.
Hedman
I have received five calls from this number in the last four days. Regardless of their identity, this persistent calling feels like harassment.
Carmody
In comparison to TPG's phone number, 131423, the voice on the line sounded different, raising suspicion about the legitimacy of the call.
Grove
According to TPG’s official website, they do not request personal information over the phone, which raises suspicions about this call.
Schools
I've gotten multiple calls from this number on both my mobile and home phone recently. While I can block this number, I'm uncertain if the actual TPG (Tooway Group) would use this specific number to reach out.
Records
I received a call from this number, but they hung up before saying anything. I've decided to block the caller to avoid any further annoyance.
Merlino
I answered the call because the caller ID displayed that it was from TPG Internet Service Provider. However, there was silence on the line, and the caller hung up shortly after. I did some research and confirmed that it is a legitimate number for TPG support, but I suspect there may have been a technical issue with their call center or that their number is being misused by a scammer. I am blocking this number to avoid any future calls.
Sandberg
Even though I'm a TPG customer and this number is registered through TPG, when I called to verify, they had no record of any call from them. TPG informed me that the number might be a scammer using caller ID spoofing to mask their true identity. Be cautious with this number, as it seems to be associated with fraudulent activity.
Mowers
This phone number appears to be legitimate and is not affiliated with any scams.
Demont
If you have previously contacted the TPG help desk and your issue has been escalated to an engineer, be informed that the engineer may call you back from the number (02) 9850 0800. This call is legitimate and not a scam.
Tempel
I have discovered some names linked to this phone number, along with an address for TPG Internet located at 65 Waterloo Rd, Macquarie Park NSW 2113, Australia.
Zulauf
I received a call from TPG regarding a technical issue I was experiencing. It seems legitimate.
Roche
This is the official callback number for TPG support. There is no need for concern regarding this call.
Mackenzie
I can confirm that the call I received was from TPG support. They contacted me to assist with issues I had experienced with my modem, and it was a legitimate call.
Coate
I keep receiving unsolicited calls from this number related to TPG, an internet service provider I have never contacted or considered using. I have been on the no-call list for several years, and it's frustrating to keep getting these calls. I finally looked up the number online and found this website for more information. I share in the frustration of others regarding these spam calls.
Ott
I received a call from someone claiming to be from TPG who was addressing a technical issue I had reported. They requested that I confirm my identity and account information before they could assist further, but since they called me, I declined to provide that information. They then stated it was fine and offered to help me reset my modem, which I am fully capable of doing myself, as I had already tried that before.
Correa
I had a missed call from a number identified as "Digiplus" on my phone, but after checking online, it appears that this number is associated with TPG. You can find more information at www.tpg.com.au/content/phone-numbers-we-use.
Sachs
This call was from TPG, and it's not a scam. They were following up to see if I had lodged any complaints. Their customer service regarding NBN issues is quite good!
Toepfer
TPG called me regarding an email inquiry I made about business-grade NBN services, but they called me at 9 PM instead of responding via email as I expected. It was rather inconvenient.
Hampton
While I was on another call, this number left a voicemail, but it was completely silent with no message.
Lem
A number that I did not recognize rang me and left a voice message that was awkward and uninformative. Earlier in the day, I had contacted TPG regarding a new modem, so I called TPG directly at the official number (131423) to ask about the message. The customer service representative advised me to delete the message and not to take any action as it seemed to be an attempt to scam TPG customers. Be cautious and don’t respond to such calls.
Pizzi
Some people are questioning the legitimacy of this number, but I recently switched my internet service to TPG. This number was TPG calling regarding my new services and additional home phone options. Their follow-up messages confirmed their identity.
Brake
I found this website extremely helpful and have taken the step to block this phone number due to persistent unwanted calls.
Tibbs
The caller identified themselves as part of the TPG technical support team, stating they were contacting me due to a registered issue.
Spiller
Please be cautious. Scammers can easily clone phone numbers to make their calls appear legitimate, so always verify before providing any personal information.
Dangerfield
I received a call from this number, but I didn’t answer. Based on what I know, it’s likely a scammer trying to deceive me.
Meaney
I'm confused because TPG has this number listed on their website. Is it possible that the website is fake?
Spier
Someone commented jokingly saying to relax; however, it’s possible that this number may have just been a wrong number.
Millar
I received a follow-up call regarding an internet installation I had scheduled. This call appeared to be legitimate and related to my service.
Verna
This number is legitimate. I initially reacted strongly due to the negative reviews associated with it. However, after speaking with them, I realized they were genuinely trying to assist me, leading me to apologize for my earlier attitude. Please be cautious before leaving negative feedback unless you are fully certain.
Murrow
This call was from a legitimate TPG technician. I was expecting to receive a callback regarding an issue with my internet and phone service.
Halasz
I have just received a cold call from this number. I am not a customer of theirs. No message left.