(02) 9684 3998

Based on first-hand reports from 16 Reverseau community members who received calls from this number, community reports indicate that 44% of reporters describe it as Legit, with an average caller safety rating of 3.4 out of 5. The most recent experience was recorded on 30 November 2024. Each report reflects a real interaction documented by someone who answered or received a call from this number.

3-min Read 16 Reports

Suspicious
Spam Scam Legit Uncertain Suspicious Local service Parramatta, NSW 1740 Telstra Limited

Ratings

3.4
16 reports
5
44%
4
6%
3
19%
2
6%
1
25%
  • Spam
  • Scam
  • Legit
  • Uncertain
  • Suspicious

Discover the truth behind the calls from 02 9684 3998. Our guide discusses whether this number is a scam, spam, or linked to ADT. Learn how to handle unwanted connections.

Understanding the Calls from 02 9684 3998

The phone number 02 9684 3998 / 0296843998 has sparked the interest and concern of many Australians, generating discussions about its legitimacy. With mixed reviews from users, this number has been classified as suspicious, pointing towards potential scams and connections to ADT Security services. Let's delve deeper into what calls from this number might signify.

Potential Scam Calls and Confusion

Numerous users have reported receiving calls from 02 9684 3998 / 0296843998, with conflicting feedback regarding the nature of these calls. Some individuals who use ADT security systems have confirmed that this number is associated with their legitimate calls. However, a significant number of reviews raise alarms about illegitimate activities, suggesting that scammers are appropriating this number.

The Weight of User Experiences

Many reports illustrate a worrying pattern. Users have complained of receiving calls shortly after they set up a Telstra pin number, suggesting that scammers could be hacking into personal information. A user remarked on June 22, 2022, about a sequence of calls that were marked as spam, indicating a possible warning sign for those connected to this number.

Scam Alert: Impersonating ADT

Some callers claiming to be associated with ADT have been reported attempting to extract personal information under false pretenses. On March 30, 2023, a user cautioned others not to engage with the call, stating that the caller was not a legitimate ADT representative. This aligns with a growing trend of scammers utilizing local phone numbers to entice fearful recipients into engaging with their schemes.

Legitimate Calls vs. Spam Calls

For those with ADT monitoring, it’s crucial to verify that the call is indeed from their customer service team. While several reports confirm that 02 9684 3998 / 0296843998 can be used by ADT, caution is paramount. If you suspect it’s a scam, it may be best not to answer or to hang up immediately. If you have questions, contacting ADT directly through verified channels can provide clarity.

Handling Suspicious Calls
  • Do not share personal information over the phone, especially with unrecognised callers.
  • Utilise call-blocking features if calls persistently seem dubious.
  • Perform a Reverse Phone Lookup Australia to gather more information about the number.
  • Review user experiences to determine if others have encountered similar problems with the number.

Conclusion

Given the mixed user reports surrounding 02 9684 3998 / 0296843998, it’s prudent to approach calls from this number with skepticism. While legitimate ADT communications might use this number, many have flagged calls as suspicious and potentially linked to scams. Always err on the side of caution, and when in doubt, seek confirmation from the originating service through legitimate avenues.

AI-assisted analysis based on community reports and public data. Learn more

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What Our Users Reviewed

B
Broomfield
Spam

This number called me three times within a span of ten minutes. There was a long pause before a female with a foreign accent eventually spoke, probably due to the overseas origin of the call. I chose to hang up after that.

S
Spong
Scam

Although I am a legitimate ADT customer, this specific call is from a scammer pretending to be ADT. Please do not engage with their requests.

S
Sailor
Scam

A caller contacted my mobile, asking for me and claiming to represent ADT Security, stating I owed them $299. I called them back but was met with prompts to push numbers. I informed them that I believe they are scammers.

H
Harton
Legit

This call was identified as coming from ADT Security, and I have confirmed that it is indeed their official phone number.

A
Askey
Uncertain

On September 6, 2023, in the evening, I received a call. I have a recording saved on my message bank, but I couldn't understand the caller's name or the series of numbers they mentioned.

S
Sweeting
Scam

This caller is posing as a representative from ADT Security and is attempting to scam people. Please do not share any personal information with them; better yet, avoid answering the call altogether. I do not have any ADT security services myself, which makes this call even more suspicious.

B
Barbier
Legit

313931: This is a legitimate call from ADT Security. If you are a customer with their alarm monitoring services, it is advisable to answer this call.

H
Hartnett
Legit

I have an alarm system with ADT, and this number called me after I reached out to them online. I consider this call legitimate, and I was okay with it.

S
Steger
Legit

I received this call from the ADT automated service, which was genuinely notifying me that my alarm had been activated.

M
Moretti
Legit

The call was from ADT Security, informing me that my alarm system had been triggered. This call seems legitimate and is not a scam.

C
Cavallo
Legit

This phone number is likely part of a series used by ADT Security, as it relates to a security alarm alert regarding an alarm that was triggered.

G
Gerloff
Scam

I didn't receive a voicemail from this number, but I can confirm that it's definitely a scam. I have been bombarded with calls from various Australian states and even from overseas around lunchtime. I suggest blocking this number!

C
Cueto
Suspicious

I received a call on my landline from an unfamiliar number, so I let it go to voicemail. An accented woman claimed to be from ADT, providing a toll-free number and a code to enter. While researching the number, I received the same call on my mobile. The caller ID showed a different number than what ADT uses. Please be alert and cautious!

A
Anonymous
Suspicious

Possible coincidence, BUT, I set up a Telstra pin number this morning on line (yes its legit) and early this afternoon I received two possible scam calls, one to the mobile at 1.41 pm, which the Should I Answer App marked as a possible scam caller, then just two minutes later the same number called the landline, but couldn't get through the Telstra Call Guardian phone system.

S
Syme
Suspicious

I had a possible coincidence where I set up a Telstra pin number legitimately online this morning. Later this afternoon, I received two suspicious calls from the same number—one to my mobile at 1:41 PM, which was flagged as possible spam by the "Should I Answer" app. Just two minutes later, that same number called my landline but couldn't get through because of the Telstra Call Guardian system, which is supposed to filter out unwanted calls.

A
Anonymous
Legit

ADT Security - Automated Site Alert.

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About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (02) 9684 3998 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.