(02) 9296 5698

I also have a Coles Mastercard and receive calls from this number at least once a week, even though I've blocked it. The calls appear to originate from an Asian call center, and the diction of the callers is often difficult to understand. I usually end up hanging up quickly to avoid the conversation.

This number has called me multiple times and has never left a message. I won't return their calls unless they identify themselves first. If it were an important call from Coles MC or NAB, they have my email and postal address already, so calling without leaving a message is pointless.

I received an automated message thanking me for returning their call, stating "it's not urgent." The message claimed to be from Coles discussing account offers, and they indicated they would attempt to contact me again later before hanging up.

Answered and no one answered back so I hung up.

I could hardly understand what the caller was saying; they mentioned something about Mastercard. Their accent was so thick that I requested they write or email me instead, but they continued to mumble incoherently before hanging up.

I received a cold call from what they claimed was the Coles credit card service center. They offered me an "opportunity" to take cash from my credit card and pay it back over a period of 6 or 12 months at a low interest rate. This sounded suspicious and potentially problematic.

This number appears to be a scam, but they are very convincing. The caller had extensive details about my personal account and even sent a text message that looked like it was from ColesFS, the legitimate provider. After talking with them, it seems they are primarily trying to sell loans based on your credit card balance, so it might just be aggressive telemarketing rather than a scam.

I continue to receive frequent calls from this number, and they are a major nuisance. The calls seem to remain persistent, even into 2024.

I received a call from an unknown number, but no one spoke when I answered. The line was silent before they eventually hung up without saying anything.

I believe this call was from a legitimate source. Last year, I received a number of large bills and managed to pay them off by the end of January. I was satisfied with the entire process, but I don't plan on taking up such offers again in the future.

This situation is unacceptable, and I plan to report this phone number to NAB. It's surprising that an organization of their reputation would allow such harassment, reminiscent of Citibank's questionable practices.

I answered the call, but there was no one on the other end of the line. This makes me wonder if the call is legitimate or just a scam attempt.

After realizing that the call was from NAB regarding my Coles MasterCard, I'm now certain it's not a scam. Interestingly, they called me just five minutes after I had made a payment on that card.

Thank you for confirming this number for me. I've recently been getting multiple calls from it, which I tended to ignore. After reading the experiences shared by others indicating a connection to a Coles Mastercard, it makes sense now. It's concerning how these credit cards attempt to extend limits during a cost of living crisis. I will block this number from my phone.

I agree that the call appears genuine, but it's frustrating because I informed them four months ago that I was not interested. Despite my request, I continue to receive calls every two weeks. I have now muted them to avoid disturbance.

The caller identified themselves as being from a financial services company associated with Coles, offering a 0% interest deal for three months. While I do possess a Coles credit card, I find it concerning that they are sharing my information with a third party for promotional offers.

I received two calls in quick succession from an unidentified number. I chose not to answer, and after checking this site, I found out that it is a scam call linked to NAB Coles MasterCard. They should be required to identify themselves during their calls to avoid being labeled as scammers. I’ve blocked the number, but since I do have a Coles MasterCard, I would prefer them to contact me via email instead.

I am uncertain if all banks utilize temporary numbers, but I received a call from this number claiming to be Telstra, indicating that my internet service’s security was compromised. I didn’t pursue further details as I do not have any internet service with Telstra; this clearly seemed to be a scam.

I received a text message from Coles Mastercard offering a promotion, and I decided to accept it. I am very satisfied with the outcome. It's important to verify such offers directly with the official company to avoid scams.

This number called to try and sell me a credit card installment plan with high interest rates. It seemed suspicious and I did not engage with them further.

I received a call from a foreign male voice that appeared to be using a mobile phone. His accent made it difficult to understand him. I informed him I wasn't interested and hung up, as I am wary of such calls and do not want to provide any personal information.

I took the call but kept quiet waiting to hear a voice... They eventually hung up without saying a word.

This number called me at 5:33 PM on a weekday. I didn’t recognize the number and chose not to answer. They did not leave a voice message.

When I answered the call and indicated that I knew it was a scam, the caller abruptly hung up on me.

17/8/23 I tried calling them back as it was from a landline - service switched off so assume its a scam. Am blocking this number.

My phone displayed a "missed call," but it never actually rang. I fail to understand how any legitimate company or government department could lack caller ID, not leave a message, or ask me to return the call to a specified number. It’s simply illogical.

I get these calls all the time and sometimes they get crafty and use no caller id. I don't answer calls with no caller ID and if it is someone I know they know to leave a message. When I call back I get the automated message it is coles mastercard and it is not urgent. Well if it is not urgent you don't need to call. I did answer earlier this week about a payment I organised by ringing them but they rang the day after I had paid it to give me an update on my account. These people are being paid to waste peoples day throughout the entire day!

I believe this number may be associated with the Australian Taxation Office (ATO). Since I lodged my tax return, I've been receiving calls from this number every few days. They never leave a voicemail, so I can't be certain. The timing aligns with my tax dealings. However, I've also heard from others that it could be related to Coles MasterCard, which I do have an account with, but I can't think of a reason they would be calling me.

It's incorrect to suggest that companies operate in isolation; they can collaborate to create products. In this case, the call is likely regarding a Coles-branded credit card that is backed by NAB. I suspect the call originates from an offshore call center funded by both companies involved.

I received a call from a person seeking to verify my identity and trying to get me to take on offers. The caller sounded Indian (I think), and I told her I handle my own offers and then hung up.

I keep receiving calls from this number, but the caller hangs up each time. I wish they would just stop calling!

As previously noted, this call came from NAB regarding Coles Financial Services. They were attempting to sell me additional products, which I consider unsolicited. The call quality was very poor, and coupled with the caller's Indian accent, it felt very suspicious and reminiscent of multiple scam calls I've received over the past year.

I received an unsolicited call that I suspected was from Coles Mastercard. I did not answer, and after checking your site, I found it has a 100% spam rating, so I have now blocked the number.

Unsolicited phone calls constantly nuisance calls government should honestly pick their game up start putting these people in gaol.

I answered a call from this number, but it took some time for the connection to establish. The caller claimed to be from Coles Mastercard. Given that this company recently experienced a data breach, I ended the call and advise caution.

Although these calls were unsolicited, they do not fall under the category of spam or scam. Typically, they provide offers for better interest rates for conversions, and these discussions may actually be worth considering.

I received an unsolicited call from this number, and after checking your website, I confirmed it has a 100% spam rating. Since I have a Coles Mastercard, I won’t block the number just yet, but I will continue to ignore any calls from this company. I would prefer they contact me via email instead.

I received a call from someone with a very thick Asian accent, and I couldn't understand what they were saying. The caller mentioned something about a Coles card being underwritten by Citi Group, and referenced other comments about NAB, but I’m not sure about the connection or the legitimacy of this information.

I answered the call, but after a few seconds of silence, they hung up. When I tried to call back, I reached an automated message from Coles Financial Services stating, "We tried ringing you and it's not an urgent matter. We will try again later." I would prefer if they do not attempt to call me back.

They claimed to be from Coles and called me by my full name. Then they asked for my phone number, even though they had just called me. This raised a red flag, and they hung up shortly thereafter.

I frequently receive missed calls from this number. When I called back, there was an automated message stating it was related to Coles Mastercard. However, when I contacted Coles Mastercard's verified customer service, they informed me that they do not use this number and suggested it might be a scam.

I have confirmed with the Coles Credit Card team that the call from this number is legitimate and not a scam. It is actually from the Coles Marketing team.

Hung up as soon as I tried to answer.

This call likely isn't a scam since they addressed me by my name and offered the same deal I typically receive via SMS after making a significant purchase with my card. While they may have had some sketchy practices, it seems more like a marketing call.

I have received multiple calls from this number, but I never answered. They do not leave any voicemails, and thanks to this site, I decided to block the caller without hesitation.

I agree; this caller should be blocked. They claimed to represent Coles Mastercard being taken over by NAB, but the caller had a heavy accent and was difficult to understand.

I received a call from this number claiming to be from NAB on behalf of Coles. This is the third time in just a few days that I've received a call from them.

The offer includes no charges for the first three months, but I had to pay an initial setup fee of $200.

During a recent call, the caller requested that I confirm my identity and the suburb I live in. I find this suspicious because if they are contacting me on a number associated with my account, they should already have this information and shouldn’t require me to verify it.

The caller hung up immediately as soon as I answered the phone.

I had a frustrating experience with telemarketers from NAB and Coles' credit card department who spoke little English. The communication was challenging, and I found it very bothersome.

If this caller was legitimate, they would have left a voicemail message. I do not respond to numbers I don't recognize and will only return calls if a message is left.

I received a recorded message asking me to hold the line, but I ended up hanging up instead.

I want to express my gratitude for the insightful responses from others who have shared their experiences with these telemarketers. Although I consistently pay my credit card on time, I usually wait until just 48 hours before the due date. Immediately after making a payment, I almost always receive promotional calls about plans, which feels targeted. Since this last call was to my mobile, I will no longer hesitate to block future calls from this number.

This call was identified as coming from NAB, which provides financial services for Coles Mastercard. It appears to be a legitimate call rather than a scam or spam.

The caller claimed to be from NAB (National Australia Bank) and discussed my Coles credit card, trying to sign me up for offers. They used my name during the conversation.

While the calls might be legitimate marketing attempts, the sheer volume is overwhelming and feels like spam. I’m also getting persistent emails trying to convince me to change my plan. I don’t answer their calls anymore and question whether their marketing strategies are effective.

This call was about my Coles Mastercard and shared information regarding offers. There was a slight delay when I answered the call, but they clearly identified themselves first. They proceeded to perform a security check, which is necessary as Coles Mastercard is now managed by National Australia Bank.

I appreciate your healthy scepticism but in this case Coles FINANCIAL services is the finance company set up to run Coles Mastercards and payments They used to be a subsidiary of Citibank Aust but have been taken over by the NAB. They're ringing to try and get you to take on more of NAB's financial products - technically legal, (unless you are on the 'Do Not Call' register) so not an actual scam.

I'd hang up on them all the same - unless you are desperate for more ways to give money to the banks??:-)

The caller asked me if I needed cash. I responded that I did but specified that I wouldn’t pay it back. At that point, the line went dead. I'm left wondering where my cash is now.

Coles Financial Services is actually a subsidiary of NAB, which may clarify any confusion regarding its services.

I answered a call regarding an offer on my Coles Mastercard, but I found it difficult to understand the person speaking. Due to the confusion, I decided to hang up.

I got a missed call on my mobile phone, but it rang briefly, and the caller didn’t leave any message. It’s intrusive, and I consider it a nuisance.

A woman called me claiming to be from Coles Financial Services regarding my Coles MasterCard. She requested my personal details for verification purposes. I did not provide any information and declined to engage further.

This number claimed to be calling on behalf of NAB Bank, similar to the unsolicited calls I've received in the past when Coles Mastercard was owned by Citibank. These calls are unnecessary, especially since I also receive text messages with the same information.

I got a call today from this number, surprised that it's still active based on the reviews left behind by others. Thankfully I was too busy to pick it up.

Just a heads up: If you're claiming to represent NAB, it should be called NAB, and if you work for Coles, that's what you should say. These are completely separate companies; one does not make calls on behalf of the other. Are you sure you're not one of the spam callers, considering your location is in Denmark, not Australia?

I received an incoming call that my phone identified as spam. The caller left a silent voicemail. However, I do have a Coles Mastercard, so I’m unsure if the call could be legitimate or not.

Looks like a local number... A Filipino girl voice claiming to be with NAB and wanted to confirm my name etc. I don't bank with NAB...... What a SCAM.

This is a scam call that continuously tries to sell personal loan offers. They do not stop calling, so I recommend blocking this number to prevent further contact.

This call seems legitimate; however, the caller had a heavy accent and struggled to communicate clearly, which made it difficult to understand the information being provided.

I couldn’t understand what the caller was saying, so I decided to hang up the call.

I received information regarding Coles credit cards, recently acquired by NAB, suggesting that the company is pushing unnecessary services/products in response to shareholder pressure for higher profits in the next financial year.

Absolute SCAM - says he is from NAB. Then says he is calling from Philippines, wanting my personal login details for my coles mastercard.

Giveaway was that I don't bank with NAB nor do I have a Coles Mastercard... Proof he's a Scam.

Dirty Dogs. My mates a computer hacker, and so he is going to hack this guys computer and destroy all his files. We've already located him, and know exactly where he is and his computer IP address.

Over a two-week period, I've received at least 8 calls from this number, all leaving messages urging me to call back about a Coles Mastercard. This has been very annoying and persistent, so I decided to block the number after confirming it was a marketing call made without my consent. I don’t understand how they are allowed to continue this kind of harassment. There should definitely be stricter laws in Australia to deal with these kinds of nuisance calls.

The caller did not leave any voicemail. I also have a Coles credit card, so I am uncertain if this is a scam or a legitimate call, though it sounds suspicious according to other reports.

The caller claimed to be from NAB (National Australia Bank) and stated that they had my personal information. I believe this was a scam, and if NAB truly needed to contact me, they should send a letter. I chose to hang up as I do not want to get involved in any scam activities.

No sound. No VM. High possibility scam.

A woman with a Filipino accent called claiming to represent Coles Mastercard to discuss current offers. She knew my name and phone number and asked for my CVV code, which I refused to provide. She then asked me to confirm my suburb, but I declined again, finding the call extremely suspicious.

0292965698 they said NAB - coles credit card - scammer - asked me whether you want to take cash from the bank. I said no - he hung up on me.

A male caller stated he was from NAB regarding my Coles Mastercard. The conversation seemed suspicious, so I decided to hang up without providing any information.

I received a voicemail from someone claiming to be from NAB (National Australia Bank) who addressed me by my first and last name, which is concerning and seems suspicious.

This number called me third time. No voice mail.

Call came from Sydney area. When I answered it was a robotic message saying "we're sorry, there is no one to take your call", even though they called me. I thing up.

I answered a call from this number, which appeared to be from the Sydney area. When I picked up, I was met with an automated robotic message saying, "Hold the line please, we have no one to answer your call." I found it suspicious and decided to hang up immediately.

This number is part of a scam. I contacted Coles, and they confirmed that they do not recognize this number, and there is no record of any recent calls to my mobile from them.

I didn't answer the call, and no voice message was left. Based on other user comments, it seems likely to be a scam.

My sincere thanks to all of you, for taking the time to post information about this number.

They called my phone around 4:30 yesterday afternoon. Went to voicemail, no message left. I searched online to confirm my suspicions, because if legitimate I can usually find something connected to it that I recognize.

My thanks again for confirming, that this is most likely a call with malicious intentions.

Female with accent. Says from NAB ringing about my credit card. Knew my name and asked me to confirm it. I didn't of course. Also knew what type of credit card I have.

I did not answer the call and no message was left. I believe this number is not associated with Coles Financial Services, as their official contact numbers on their website are 1300 306 397 or, if calling from overseas, (02) 8288 2890.

Don't answer or call back a SCAMMER.

When I answered this call, a pre-recorded message said they didn’t have time to take MY call, even though they were the ones who called me!

205378: I find it odd that if this call were legitimate, the caller didn’t leave a voicemail but instead hung up. Consequently, I have chosen to block this number.

I answered a call from this number, but there was no one on the line. I suspect it was a scam call since I hung up without any further interaction.

I've received a second call from this number. I forgot to block it previously, but since they didn't leave a message either time, I suspect it's a scam.

A woman with an Asian accent called me and addressed me by name. She claimed to need information regarding my account. Since I do not have any accounts, I told her so, then hung up and blocked the number.

A female caller with an Asian accent claimed to be from NAB Bank. She knew my first name and requested my surname and address, which raised my suspicions about the legitimacy of the call.

I received a suspicious call from an overseas number. They asked me to respond with my suburb at the end of the conversation, but did not conduct any identification checks. I believe this is definitely a scam, so I’ve blocked the number. Moving forward, I will not be answering calls from unknown numbers; they typically turn out to be scams if no message is left.

The caller mentioned they had numerous attractive deals available through NAB, which raised my skepticism.

I received two calls from this number but chose not to answer either time because I suspect it may be a spam call.

I answered the phone to a male caller with a nasal voice who claimed to be from the National Australia Bank. He asked for my suburb supposedly for security reasons but already knew my first name. I found this suspicious and promptly hung up.

This call showed up as suspected spam and is likely from a telemarketer.

I received a recorded message instructing me to hold the line, but I'm unsure who was calling or what they wanted.