Community Safety Intelligence Report

(02) 9296 5686

Community Risk Level: Mixed Signals

No dominant classification observed. Community reports reflect divergent interaction experiences.

46 Reports

Also searched as: 02 9296 5686 · 0292965686 · +61 2 9296 5686

All formats refer to the same number record.

46 independent community reports
Confidence: High Confidence reflects reporting volume, not certainty of intent.
Last reported: 9 September 2024
  • Suspicious – 17
  • Spam – 16
  • Scam – 7
  • Uncertain – 4
  • Legit – 2
Public Safety Advisory
Guidance for Call Recipients

Based on community reports, some interactions were reported as legitimate while others indicate potential risk. Exercise caution if you receive unexpected requests. Do not share sensitive information unless you can independently verify the caller.

Reverseau independently aggregates community-reported safety intelligence and does not determine caller identity or intent.

Developed in alignment with Australian consumer safety awareness principles.

Reported Interaction Types
Uncertain Spam Scam Suspicious Legit
Number Metadata
Local service Sydney, NSW 1001

This page summarises community-reported safety information associated with this number and is intended for public awareness and harm prevention.

Community Risk Assessment

Mixed Signals
Based on 46 community-submitted reports Analytical Confidence: High
Suspicious
37%
Spam
35%
Scam
15%
Uncertain
9%
Legit
4%

Evidence Status

Community Reporting Summary

46 independent community reports have been recorded for this number.

Reported classifications are distributed across multiple classification types, including classifications such as suspicious, spam, scam, uncertain, and legitimate, indicating no dominant behavioural pattern at this time.

Number Metadata

Observed Interaction Types

Suspicious
17 community reports
Spam
16 community reports
Scam
7 community reports
Uncertain
4 community reports
Legitimate
2 community reports

Safety Context

Current reporting does not indicate a consistent behavioural pattern or dominant risk classification. Standard telecommunications safety precautions are generally advised when responding to unexpected or unsolicited contact.

About This Record

This page forms part of the Reverseau public safety intelligence database, which aggregates community-reported telecommunications safety information across Australia.

Records update automatically as new reports are submitted. Records may exist prior to receiving community reports in order to support proactive telecommunications safety monitoring and future reporting.

Reverseau maintains this database as a continuously updated public safety dataset designed to support telecommunications risk awareness across Australia. Reverseau does not determine liability, intent, or identity. Records reflect aggregated community-submitted signals only.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.

Community Safety Reports

Classifications reflect anonymised community-submitted reports and represent observed interaction patterns only. They do not identify callers or constitute verified findings.

Community Reporting Overview
46 total reports · Classification distribution:
Suspicious (17) · Spam (16) · Scam (7) · Uncertain (4) · Legitimate (2)
Pattern Status: Mixed reporting pattern observed (no dominant classification)
Reporting timeframe: June 2022 – September 2024

Pattern status reflects statistical distribution of community reports and does not indicate verified activity.

Reporting volume provides stronger trend indication.

The following reports are user-submitted and not independently verified. Consider them alongside the aggregated signals above.

A
Anonymous
Uncertain

Just received a call from this number, when I answered no one spoke.

R
Rotella
Spam

The caller pretended to be from NAB, inquiring about a travel card.

N
Neugebauer
Scam

I had a troubling experience with this scammer. Thankfully, I only answered the call once and hung up quickly, as the caller didn't say anything.

C
Chipman
Spam

This number has called me at least 20 times in the past month without leaving any messages. The only reason I know it's related to NAB on behalf of Citibank is that when I do not answer, the calls go directly to my voicemail. You would think they would understand not to keep calling! I've since blocked the number.

B
Bia
Uncertain

I have been receiving calls from this number a couple of times each week, but they never leave a voicemail. I find this suspicious, so I plan to block the number immediately.

R
Revis
Spam

The caller attempted to persuade me to take out a line of credit. This feels misleading and possibly predatory.

B
Bath
Spam

This number called me at 8:30 AM but did not leave a voicemail. After researching the number, I found it to be a known SPAM call.

M
Moos
Uncertain

I'm curious why they require that information for a smooth transition. I noticed that on their website or mobile app, there has been no notification email advising that accounts will be merged with NAB on a certain date. Additionally, it would be helpful if they informed users to use the NAB app for logging in once the transition occurs.

Z
Zafar
Suspicious

I have received multiple calls from this number without any voicemail left. The one time I answered, the caller knew my name, which raised my suspicion since I have a Citibank card. Afterward, I contacted Citibank directly, and they confirmed they had not called me, indicating this number might be a scam.

M
Mathison
Suspicious

I got a call from this number, but they didn't leave a message. To ensure I didn't miss anything important, I googled the number. Based on the comments I've read here, I plan to block this number to avoid any hassle. Thank you to everyone who shared their experiences.

D
Dreyfus
Scam

I receive calls from this number nearly every day. Initially, the caller would identify themselves, but now the line goes silent, and I either hear nothing or eventually hang up. This has become very frustrating. After reading comments from others, I've learned that this is CitiBank, so I have now blocked the number in hopes of stopping these calls.

W
Wardrop
Spam

This call was from a legitimate representative of NAB, which licenses the Citibank brand for their credit cards. However, it turned out to be a marketing call from a Filipino call center promoting their installment payment plans.

Z
Zhen
Suspicious

This number called me, but the caller didn’t say anything. I advise not answering calls from this number.

B
Bunce
Suspicious

The caller claimed to be from Citibank asking about an installment plan, but I'm concerned that something might be wrong, as I wasn't expecting their call.

C
Chung
Scam

I had a similar experience with this number. The caller knew my name and said they were from NAB, but their speech was so unclear that I couldn't understand anything else they said, so I decided to hang up.

P
Palma
Uncertain

I keep receiving calls from this number even though I have blocked them. I see missed calls from them every other day. It’s incredibly frustrating, and I wish they would stop.

C
Coxwell
Suspicious

My phone identified this number as Spam, claiming to be from Citibank. I answered the call but remained silent, and they did the same, which was strange. I had previously requested to be removed from their call list several months ago, and I haven't received any calls since then. Given the lack of communication and similarities to other scam reports, I believe this is likely a scam, and I've now blocked the number.

H
Hager
Suspicious

I received a call from this number but didn't answer at the time. Later, when I called back, it turned out to be a recorded message from Citibank offering promotions on my account. Although it wasn't spam, the information wasn’t urgent or necessary either.

S
Staggs
Scam

I received a call from someone who claimed to be from the National Australia Bank, inquiring about my credit card. However, I do not have any accounts with them, so I am certain this is a scam.

G
Greenspan
Suspicious

Same experience as previous. Hung up on them and they didn't call back.

S
Seidler
Suspicious

There was no response from the person on the other end of the line. I recommend ignoring this call or blocking the number.

A
Alvaro
Spam

This number called me regarding my Citibank credit card, which is now owned by NAB. I consider this a nuisance call as they seemed to be advertising or promoting something irrelevant.

Y
Yim
Spam

This phone number is likely a spam caller. If you are concerned that Citibank is trying to reach you regarding an urgent matter, it is best to call Citibank directly using their official customer service number, which is 1300. I have verified this by calling them several times, and they indicated they were not aware of any required communication with me by phone.

L
Lurie
Spam

This number keeps calling me multiple times during my work hours to offer promotions. I've blocked them for over three months, yet they continue to call without leaving any messages. If their offers were truly important, the bank should send me a written notice instead.

T
Toro
Suspicious

I received a call about offers and updates, but they asked for my security information, which made me uncomfortable. It's been happening every week, so I've decided to cancel my card due to the constant disturbance.

S
Sawhney
Spam

I am receiving persistent marketing calls from Citibank. Despite my requests for them to remove my number from their call and text list, they continue to contact me.

W
Willetts
Suspicious

Many of my family members have fallen victim to phone scams impersonating banks. Even if this call is legitimate, I have requested to be removed from their marketing list to avoid further contact.

B
Beaty
Spam

I constantly receive calls from this number with various offers. Even after repeatedly asking them to remove my number from their marketing list, the calls keep coming.

R
Roberto
Legit

The calls I received seem to be legitimate, as they were persistent in asking me if I wanted to change to an installment plan. However, they can be very insistent, which may be off-putting.

G
Goree
Suspicious

I’ve received two calls from this number. When I called back using a private number, I was greeted with a message stating, “you have reached the message bank of a private number.” I’ve decided to resume my policy of blocking any numbers that don’t leave a message.

B
Belman
Suspicious

This number called me two times but did not leave any voice messages. This raises suspicion, and I am unsure of their intentions.

G
Gan
Suspicious

The caller addressed me by my name and mentioned something about an NAB credit card, but I could not fully understand what they were saying.

D
Dear
Suspicious

The caller rang my phone but did not answer when I picked up, and they did not leave a message.

E
Evelyn
Legit

I was informed that Citibank Credit has been acquired by NAB (National Australia Bank).

L
Loyola
Spam

This is a spam call. I recommend not answering it as it was labeled as a Citibank call coming from a private number.

Z
Zeiler
Suspicious

Even when I expressed that I was not interested, the caller continued to repeat the same sales pitch, which makes me feel there is something suspicious about them.

J
Jamal
Suspicious

I have received several calls from this number but have chosen not to answer them. Based on other comments I've seen, it seems to be associated with Citibank, as I hold a card with them and often receive texts regarding installment plans and promotions.

L
Lamey
Spam

I keep receiving persistent calls trying to convince me to change my credit card payments to installments. I’ve told them multiple times that I'm not interested, and I've asked them to stop calling, but they continue to harass me.

S
Schieffer
Spam

This number showed up as spam on my mobile device. The caller was trying to offer some 'opportunities' related to my credit card and asked for my security information, prompting me to hang up.

F
Fairbank
Scam

I received a call from a robotic system using a phone number that claimed to be from National Australia Bank. The automated message informed me that my credit card was being used for fraudulent activity. This is likely a scam call.

L
Luff
Spam

I tried calling this number back, but it led to a spam voice message, so I blocked the number.

A
Anonymous
Scam

This number has called me three times in past week. I don't know anyone in Sydney. I BLOCKED the number after checking it on reverseau and seems it is a SCAM Caller.131 Reports against it.

H
Harley
Suspicious

The way this caller approached me was both frightening and extremely annoying. Their tone and method of communication were unsettling.

B
Baltazar
Scam

This caller was pretending to be from NAB (National Australia Bank). I hung up and subsequently reported the number to Scamwatch for further investigation.

C
Carrol
Spam

This number called me but did not leave a voicemail, which is unusual.

P
Privett
Spam

I received a call offering me installment payment options for my account. This seemed like a sales pitch, and I'm unsure about the legitimacy of the offer.

Community reports are retained as historical safety signals within the Reverseau telecommunications safety dataset and may reflect different experiences over time.

Contribute a Community Safety Report

Additional reports help improve classification confidence and public safety awareness.

SUBMIT A SAFETY REPORT

Reports contribute anonymised observational data used for pattern analysis.