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Hey, just got a call from Woolworths customer service about my online order. All good—definitely on the up and up!

Oi, it was actually a follow-up call from Woolworth's help line after I reached out earlier—totally legit!

Initially, I thought this call was a scam due to the Sydney number while I live in Melbourne, so I didn't answer. However, they left a voice message claiming to be from Woolworths, instructing me to call back at 1800 000 610. After verifying the number, I discovered it was legitimate. When I called back, they informed me about missing a couple of items from my recent online order.

This was a legitimate call from Woolworths, following up because they forgot to include one bag from my click and collect order.

This caller is from Woolworths Online and is legitimate. They are likely contacting customers about online orders or services.

The call I received seemed legitimate. I missed the first two calls but when I called back, the caller requested my order number, name, and contact telephone number. They informed me that some delivery bags from my recent order had been left behind. They offered me the choice of either a refund or rescheduling the delivery. Overall, it appeared to be a genuine call.

This is a legitimate call from the Woolworths Call Centre. I initially ignored their call because they did not leave a message, but they were trying to reschedule my delivery order due to the unavailability of a driver.

This call was from a legitimate Woolworths representative following up on my recent issue with undelivered bags. I had contacted the store about it, and they arranged a redelivery. For verification, they requested my name and birthdate, which is standard practice linked to my Woolworths account. Make sure to only share your details if you have a current order with them.

This call was legitimate and came from Woolworths online. I had recently placed an order for delivery. The caller confirmed my name and informed me that there were logistical issues at my local store, asking if I would prefer to receive my delivery the next day or get a refund. Since my groceries weren't urgent, I opted for the delivery the following day. The representative was very polite throughout the conversation.

The caller requested my personal information but refused to disclose the purpose of the call. Based on similar reports, I believe this is a scam. Please disregard any comments claiming this is a legitimate call, as they are likely posted by scammers.

The caller claimed to be from Woolworths, but I felt uneasy about sharing my personal details over the phone and chose not to confirm anything.

Received a call, missed it & no message left, so not going to callback.

Been happening a lot lately, I can't afford to ring back numbers I don't know & that doesn't leave a message.

After contacting Woolworths Online, I received a follow-up call from this number stating that they were from Woolworths Online and needed to confirm my address. I felt uncomfortable with the call, especially given that I had not requested a follow-up. I chose not to provide any details.

This call appeared to be legitimate. The caller was inquiring about my missing luggage related to an online order and asked for my order number, last name, and email address to assist me.

I received a call from a young woman who claimed to be from Woolworths. She was unprofessional and asked for my last name and email address. I had just received my order moments before the call. When I questioned her about the reason for her inquiry, she stated it was related to my order. I informed her that I had received it in full, but she kept insisting on obtaining my details. Her response, delivered in a childish tone, was, “Are you sure about that?” This made me uncomfortable, so I decided to hang up.

I received a call right after placing an order with Woolworths. The caller asked for all my personal information, even though they only knew my first name. I had not filed any complaints or issues that would warrant the call.

This call was made by the Woolworths call center regarding an order issue or in response to an online inquiry you might have submitted, so it is not a scam.

This number called me, but I didn't answer. When I tried to return the call, it just rang endlessly. It's frustrating; it seems like these people are desperate for business and are bothering others just to get it.

Called and immediately started asking for multiple personal details straight away, only to tell me the driver had arrived.

I received a call with a digital voice who said they would transfer me to an agent but first needed to verify my details. They asked for my date of birth, which seemed unnecessary for Woolworths to need. I suspected it was a scam and ended the call before providing any information.

I was chatting with a representative on the Woolworths website when our conversation was interrupted. They called me afterward to apologize and to continue the discussion.

This number is the legit Woolworths number so if it’s a delivery driver trying to work out where you are it’s not a scam. This is a sophisticated spoofing hack where an agent will call as Woolworths to attempt to get your personal information.

A caller claimed to be from Woolworths, but the man sounded very suspicious. He immediately asked for my personal information and could not explain the purpose of the call. I decided to hang up due to his lack of transparency.

I received a call from someone claiming to be from Woolworths' online services, checking the status of my order. I believe this call was legitimate.

This was a legitimate call as they were calling to follow up on a complaint I had made through the live chat feature on their website.

It's a legitimate call. They reached out regarding a bag of groceries that had been mistakenly left in the freezer and wanted to inform me about when the delivery of that bag would take place.

It has been confirmed that this number belongs to Woolworths and is associated with issues concerning my account.

100% legit. I received a call from Woolworths regarding a mistake—they accidentally forgot to give us two bags of shopping during our last visit. If you've recently shopped at Woolworths, don't disregard this number, as it’s a genuine call from their customer service team.

Actually, this call is from Woolworths (Wollies). They only asked for my name and email, which isn’t invasive at all.

I believe this call is legitimate; it was definitely from Woolworths. They were contacting me to sort out a mistake with an order I had received.

I returned the call to this number and spoke to "Olive" from Woolworths. It is legitimate and not a scam, despite what some have claimed. I was missing an order, and they helped track it down and arranged for delivery via taxi service.

A woman called claiming to be from Woolworths. She knew my first name and asked for other personal details to "verify if she has the right account." However, she refused to explain the purpose of the call. Coincidentally, I was heading to Woolworths to pick up my click-and-collect order, which made her request seem even more suspicious. Be cautious as this could have been a scam.

The caller claimed to be a Woolworths driver, saying they had forgotten to deliver 4 bags of groceries from our order and that they would return to deliver them in 5 minutes. This actually turned out to be true, and they did return with the items.

I was warned not to give away my personal information as the caller claimed to be from Woolworths. I wouldn’t trust them.

This number is definitely spam. I recommend not sharing any personal details with them. Although they claimed to be associated with Woolworths online, the call appears to be originating from India.

My call from this number was from the driver delivering my Woolworths order. His van was not a Woolworths one. I tried to find out but had no luck. My guess is Sherpa or Jimmy Brings directing driver mobile calls through this Sydney number. We are in Melbourne.

I received a call from this number, which I learned belonged to a driver delivering my Woolworths grocery order. However, the van he was driving did not have any Woolworths branding. I suspect that the driver was either from Sherpa or Jimmy Brings, who might be routing their calls through this Sydney number, even though I am located in Melbourne.

Scam caller pretending to be from Woolworths. Asks for info to discuss ‘an issue with an online order’. Hang up and block.

A caller claiming to represent Woolworths requested my personal details. I asked for clarification on the purpose of the call before sharing any information. The caller insisted that they could not disclose the reason without my personal details. I refused to provide any information and was advised to call back with my details to learn what the call was about.

The caller claimed there was an issue with my order and requested my bank details to process a refund, which raises concerns about a potential scam.