(02) 6038 0388

Based on first-hand reports from 15 Reverseau community members who received calls from this number, community reports indicate that 53% of reporters describe it as Scam, with an average caller safety rating of 1.9 out of 5. The most recent experience was recorded on 26 August 2024. Each report reflects a real interaction documented by someone who answered or received a call from this number.

3-min Read 15 Reports

Likely Spam
Spam Suspicious Scam Legit Local service Albury, NSW 2640 Symbio Networks Pty Ltd

Ratings

1.9
15 reports
5
7%
4
0%
3
27%
2
13%
1
53%
  • Spam
  • Suspicious
  • Scam
  • Legit

Beware of calls from 02 6038 0388, reported as a scam involving threats of service termination and illegitimate claims from Commonwealth Bank. Learn how to handle calls from suspicious numbers.

Understanding the Risks of 02 6038 0388

The phone number 02 6038 0388 / 0260380388 has been flagged by numerous users as a potential scam or spam call. With alarming reports primarily concerning threats of service disconnection and impersonation of reputable institutions, this number should be approached with caution.

Classification: Scam

Based on user feedback, this number has been classified as a scam, with many reviews detailing calls that originate from an automated system. The calls reportedly claim to be from authorities such as the Commonwealth Bank, stating that users need to act quickly to prevent their mobile services from being terminated.

Common Features of the Scam:

  • Automated Messages: Callers have reported receiving recorded messages in both English and Chinese, often with instructions to press certain numbers to continue, which is typical of robocall scams.
  • Urgency and Threat: Many reviews highlight the use of urgent language, such as threats of immediate disconnection, a common tactic employed by scammers to provoke panic.
  • Impersonation of Reputable Institutions: Calls have included claims of association with Commonwealth Bank, attempting to create a facade of legitimacy.

How to Handle Incoming Calls from This Number:

While there may be a temptation to answer calls from unknown numbers, it is recommended to exercise caution. Here are some steps you can take if you receive a call from 02 6038 0388:

  • Do Not Engage: Avoid pressing any options or providing personal information.
  • Block the Number: Most smartphones allow you to easily block unwanted calls. This can prevent future disturbances from the same source.
  • Report the Call: Filing a report with your telecommunications provider can help authorities track down persistent scammers.
  • Utilise Reverse Phone Lookup Services: Tools such as Reverseau can provide insights on numbers that could potentially lead to scams.

Stay Safe and Informed

Receiving calls from suspicious numbers like 02 6038 0388 / 0260380388 can be unsettling, but staying knowledgeable and mindful can safeguard your personal information. Remember, if it sounds too good to be true, it probably is!

AI-assisted analysis based on community reports and public data. Learn more

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What Our Users Reviewed

A
Anonymous
Spam

Spam saying my phone will be disconnected.

T
Tieu
Suspicious

It's incredibly frustrating that there isn't a system in place to 1. Disconnect numbers like this, 2. Report them to the police, or 3. Freeze their bank accounts. It shouldn’t be that difficult to address these issues.

B
Bostwick
Scam

I received a call from this number, and the caller claimed to be representing Commonwealth Bank Australia. It sounded like a scam to me, and I suggest avoiding any engagement with this number.

L
Lade
Suspicious

The caller did not leave any message which raises red flags, and I suspect it could be a fraudulent attempt.

A
Anonymous
Suspicious

Automated Robocaller with a "message".1 for English,2 for Mandarin.

A
Anonymous
Scam

Just called - they left an automated message in either Cantonese or Mandarin - scam call.

M
Montalbano
Scam

Definitely scam.. Said my phone services would be terminated in 2 hours..

P
Prior
Spam

This was a spam call that claimed to be from the Commonwealth Bank. They informed me that there had been attempts to withdraw money from my account and prompted me to either approve or deny the transactions. I found this suspicious, hung up, and subsequently blocked the number.

S
Santamaria
Scam

I received a robocall from a number based in New South Wales (NSW). It is reported that this number may have been sold to scammers by the questionable telecommunications provider, "Redback Communications."

M
Mullett
Scam

He tried to scam me today.

R
Ruprecht
Scam

I received a call that featured a recorded voice message in an Asian accent claiming to be from Immigration. I believe this to be a scam, and I urge anyone who receives such calls to block the number immediately.

D
Dix
Suspicious

The caller left an automated message, which was delivered in either Cantonese or Mandarin, making it difficult for me to understand the content.

P
Pietsch
Scam

Scam.

A
Anonymous
Scam

Scam call. Claim my mobile number will be terminated today press 1 for English and 2 for Chinese.

Z
Zager
Legit

The call came from Albury, and since I don't know anyone from that area, I opted not to answer, and I have since blocked the number.

Help others by sharing your experience with (02) 6038 0388!

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About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (02) 6038 0388 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.