(08) 6263 6363

Scam or Legit? An In-Depth Look at User Reports

4-min Read 61 Reports

Suspicious

(08) 6263 6363 has received 61 reports with an average rating of 2.9 out of 5. Users have categorised this number as Legit, Uncertain, Scam, Spam, Suspicious.

Legit Uncertain Scam Spam Suspicious Local service Perth, WA 6001 Primus Telecommunications Pty Limited

Ratings

2.9
61 reports
5
20%
4
10%
3
33%
2
20%
1
18%
  • Legit
  • Uncertain
  • Scam
  • Spam
  • Suspicious

Discover the truth about the phone number 08 6263 6363. Learn whether it's a scam, spam, or a legitimate call from iiNet. Read this guide for tips on handling calls from this number.

Overview of 08 6263 6363

The phone number 08 6263 6363 / 0862636363 has prompted a surge of user reports, with opinions sharply divided on its legitimacy. Initially identified as an associate of iiNet, a well-known Australian telecommunications provider, numerous complaints point toward this number being misused for scams, making it crucial for individuals to learn how to handle calls from it.

Classification of the Number

Based on an analysis of user experiences, this number can be classified into the following categories:

  • Legit: Several users affirmed the number's association with iiNet as a legitimate customer service line regarding queries about NBN services or follow-ups. Reports indicate they have received helpful information regarding existing issues.
  • Scam/Suspicious: A growing number of reports have labelled this number as a potential scam. Users have recounted experiences of receiving silence on the line, odd request patterns (e.g. asking for personal details they should already possess), and even instances of dubious voicemail messages. Some reports suggest that this number may be spoofed by scammers to mislead individuals.

User Experiences and Analysis

Users have presented mixed experiences when dealing with 08 6263 6363 / 0862636363. For instance, while some received calls directly linking to help with their service, a significant proportion reported missed calls, unanswered lines, and even aggressive cold-calling tactics. In particular:

  • Many consumers noted receiving repeated calls even after voicing their desire not to be contacted again. Such persistence raises suspicions about whether the outreach is genuine, especially given the number of complaints regarding unsolicited activity.
  • Further, some reports from early 2024 cited incidents where callers claimed to represent iiNet but promptly hung up when challenged, suggesting anti-consumer behaviour often associated with scams.
  • Another concerning aspect involves reports of individuals communicating with the caller only to hear dead silence or experience disjointed interactions quickly void of substance or information regarding their case. This indicates potential automated or bot-driven calling.

Handling Calls from 08 6263 6363

If you receive a call from this number, here are some practical steps to take:

  • Don't share personal information: If a caller asks for personal details, it's prudent to hang up and verify the number through official means before any dish of information is disclosed.
  • Manage your responses: Merit a critical approach; if you feel uncertain about the number, it's usually safer to ignore the call. Those alerting against answering due to the number's mixed reputation may have reasons worth considering.
  • Report suspicious activity: Should you suspect the call is spam or suspicious, document the activity and, if possible, report it to your service provider. They often track these incidents and can advise on additional steps to secure against unsolicited noise.

Conclusion

The findings on 08 6263 6363 / 0862636363 highlight a tense microcosm of telecommunications interactions. While there are legitimate queries associated with iiNet, an alarming number of complaints tagging the number as a potential scam reflect widespread consumer discomfort. Leveraging resources like Reverseau and performing a thorough Reverse Phone Lookup Australia can empower you in navigating such unsolicited communications confidently.

Help others by sharing your experience with (08) 6263 6363!

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What Our Users Reviewed

A
Anonymous
Legit

This one belongs to TPG now. Seems pretty legit, so no worries just yet!

A
Anonymous
Uncertain

The caller did not leave a voicemail, making it unclear what their intent was or if the call was important.

W
Wurth
Scam

Have been called multiple times from this number which is located interstate from my home. No message ever left … scam.

G
Guard
Scam

I previously had an account with Westnet but decided to leave after the Messaging company took over and began charging for my email address. Currently, I am with iiNet for my NBN service.

S
Smid
Spam

I received a phone call from (08) 6263 6363 on 03/04/2025. They left a message on my voicemail, but I didn't hear any actual message. They called again without leaving a message. On 04/04/2025 in the evening, I answered the call, but there was just dead silence on the other end. I have now blocked this number, which I found out belongs to WestNet, a company with which I have no association.

H
Hooker
Scam

I prefer not to share any details about my situation at this time. 😔

H
Huck
Spam

I received a call from Iinet, but they did not leave any message, which I found unprofessional.

K
Kirtland
Suspicious

This number has called me three times on October 15th, October 16th, and twice today. All calls were dropped when I answered them, except for one call where they claimed to be from iiNet. I find no valid reason for them to contact me.

Y
Young
Spam

In the past 24 hours, I received four calls from this number. I avoided answering, but today I called back and was connected to iinet (a service I use). They recommended blocking this number, as it appears to have been hijacked by scammers, and I found no record of any legitimate calls or marketing on my iinet account.

G
Girardin
Legit

This number called me early this morning at 8 AM on a Sunday. I had previously logged a callback regarding a non-existent Wi-Fi problem. Since I'm a TPG customer and not with Inet, I assume this call might not be legitimate. While I've had a good experience with TPG over three years despite Wi-Fi issues due to my location, I find this call confusing.

A
Arend
Scam

This number called me twice in one day. When I answered the second time, there was a delay before someone picked up. The caller offered me a 50% discount on a mobile service and asked if I was the account holder, requesting me to confirm my first and last name. I asked him to tell me my name since he called me, but he refused to answer, so I hung up.

M
Moxley
Legit

I fell victim to a scam where I was tricked into paying $3,000 for electrical work. Unfortunately, the company has not been responsive in scheduling an appointment at a time when I am actually home. Additionally, they refuse to communicate unless I have the phone number associated with my account on hand.

T
Theodore
Suspicious

I had a similar experience with this number. A woman called me and seemed to have a lot of information about the NBN service. There were children playing in the background during the call, which struck me as odd. When I questioned her, she mentioned she was working from home. This behavior felt suspicious, and I plan to block this number.

A
Anonymous
Scam

Today,03/072024, I looked up this number. Have had calls at least 11 times since 06/03/2024. I never answered. They never left a message. If it was important, you would think they should leave a voice message or text. As many are saying on this site, most probably a scammer.

L
Lacour
Uncertain

This may be one of the best comments I've seen! I'm skeptical that even a masochist could endure their customer service!

T
Trautmann
Suspicious

This phone number keeps calling my business, and I feel obligated to answer each time. However, when I do, there is no one on the line, and then the call disconnects. This has been happening repeatedly for several days, and it is becoming extremely frustrating!

C
Cala
Scam

This number called me. Left no message. So I came here to check the number and a heap of others say it belongs to scammers. So I blocked it and so should you.

K
Kerley
Suspicious

I had a similar experience; I had sent an email to support and instead received a call at 7 AM that woke me up! No message was left. Based on what others have said, it seems to be iinet. If I wanted to talk to them, I would have called, as my email explained everything. I really prefer not to discuss the issue over the phone!

H
Hammett
Suspicious

I keep getting phone calls from this number. When I answer, no one is ever there, so I’ve decided to block it to stop further calls.

S
Stinson
Suspicious

The phone number that called me clearly does not belong to iiNet, and I believe it is being used by scammers. It’s important not to blame iiNet for any poor service associated with these scam calls.

S
Simonetti
Spam

Cold calling in 2024 is outdated and annoying. It's not the 1980s anymore! While iiNet generally provides excellent service, their practice of harassing people with cold calls during work hours is disappointing.

A
Arthurs
Legit

This call appeared to be a follow-up from iiNet regarding a previous technical support issue.

A
Anonymous
Scam

ALERT! Hang up and call your internet / phone provider! ALERT!

This number is spoofed by a scammer, you should contact your telco immediately!

After calling iinet support and checking their records I have found out that 80% of the calls from this number have infarct been scammers faking this number by spoofing it.

H
Haug
Scam

WARNING! If you receive a call from this number, hang up immediately and contact your internet or phone service provider! This number has been reported as spoofed by scammers. I contacted iinet support, and they confirmed that 80% of calls from this number have indeed been linked to fraudulent activities.

B
Barnett
Suspicious

I got a call from this number, and as soon as I answered, they hung up. Even though the number is associated with iiNet, and I've had no issues as a customer, I am concerned that this number may have been hijacked.

A
Abplanalp
Suspicious

I have been experiencing frequent issues with my internet service through iInet, which often requires me to call their support team. Recently, after a follow-up call with a representative from Manila who had a strong accent, I started receiving silent calls from this number. I am not pleased with the level of service since they have outsourced customer care.

H
Hoffman
Spam

As an iinet customer, I have been receiving daily calls from this number for over a month. When I finally answered, they attempted to sign me up for an internet upgrade and mobile phone plans. Despite asking to be contacted after work hours, they called me back just 2 hours later. This constant hassle is making me reconsider my service with iinet.

W
Weir
Spam

The callers claim to represent iiNet, but whenever I pick up, I either hear an odd call tone or they immediately hang up. I am blocking this number because it's just a waste of time.

H
Hadley
Spam

I have received three unsolicited calls from this number, and they never left any messages. I will not return their calls until they provide more information about the purpose of their calls.

A
Abels
Suspicious

They contact me 2 to 4 times a day without fail! When I answer, they remain silent, and if I return the call, I am met with an automated message stating they are iiNet. While some people say this call is legitimate, I have my doubts and just want them to stop calling me.

K
Kokoszka
Suspicious

I received a call from this number but they did not leave a message. I'm guessing it could be related to iinet. Since they didn’t ask me to call back, I don't plan on returning the call.

B
Beckwith
Scam

When I answer the call, the message claims to be from iinet. However, I contacted the real iinet, and they confirmed that this number is not associated with them. I would recommend blocking it.

J
Jake
Scam

17th October 2023. Caller called at 5.30 pm claiming to be from Iinet. When challenged he just hanged up.

B
Burcham
Uncertain

I chose not to answer this call as I do not recognize the number. I'm considering filing a complaint with my provider, iiNet/Western, since I've been experiencing email issues. I can still receive emails, but I'm unable to send them, which is frustrating.

H
Hussain
Scam

I advise everyone not to answer any calls from (08) 6263 6363, as they are known scammers trying to trick you!

P
Phoenix
Spam

I have received numerous calls from this number despite their repeated assurances that my number would be removed from their marketing list. This suggests that they might be working on a commission basis. It seems they do not fully understand that I never answer when they call, yet they continue to call without leaving any messages. This indicates to me that the calls may be initiated by a computer system programmed for cold calling.

D
Dunlop
Suspicious

The caller stated that my conversation was being recorded. When I expressed that I did not consent to being recorded, they abruptly hung up. I suspect this call was not from iiNet or Internode as claimed, and I do not consider it legitimate.

R
Ronayne
Suspicious

I have been receiving calls every fortnight for the past three months from this number, which identifies itself as "iiNet." The caller consistently asks for someone named "Nancy." I have informed them repeatedly that this is the wrong number, yet the same caller continues to reach out. I am uncertain if this is a scam or a genuine mistake, but it is puzzling that they haven’t removed my number from their list after multiple notifications.

H
Hyams
Legit

This call was from iiNet, and they were following up on an NBN fault issue I had reported.

T
Thome
Legit

I received a call from iinet, which was a response to my complaint regarding ongoing issues with my NBN connection dropping out for several weeks.

H
Herriman
Spam

I received an unsolicited call from the number (08) 6263 6363. The caller immediately asked for my first name and surname, claiming to be from iinet, which made me question their legitimacy since they should already have that information. I chose to hang up quickly.

C
Case
Spam

The caller didn't leave any message. After researching this number and finding numerous complaints about unsolicited calls from them, I have chosen to block this number.

M
Meller
Suspicious

I had a frustrating experience with Internode, a company that used to be reliable but has since been fragmented by acquisitions from iinet, TPG, and Vodafone, all of which are connected to Telstra. Their Australian customer service number sometimes directs calls to South Africa or the Philippines.

H
Hartnett
Spam

Despite informing them via email that I am currently overseas, they continue to call me, even in the middle of the night.

S
Sofia
Suspicious

After canceling my internet service with another company, I received two calls from this number. I chose not to answer, but the timing felt rather ominous and made me uneasy.

B
Boysen
Spam

I received another call from the Osborne Park call centre, prompting me to change my phone plan. After I previously complained and had them stop calling, it seems they've decided to start contacting me again via both phone and email. I found the number suspicious, so I ignored the call, and they didn’t leave any voicemail message.

G
Gallo
Suspicious

I received a call from iinet regarding a service I inquired about earlier today. However, the message left by the representative was unclear and hard to understand, even after listening to it several times.

R
Ragland
Suspicious

I got a call from iinet but there was no message left. When I called the number back, I was informed that no one had called me, which seems unprofessional and indicates a possible issue with their communication system.

G
Gargan
Suspicious

I received a call that seemed suspicious and chose not to answer it. They left a two-minute long blank voicemail followed by another call repeating the same ten minutes later.

B
Bass
Suspicious

I received a follow-up call regarding an outage that I reported yesterday, which had already been resolved by 9 AM this morning. I found it quite inconvenient that they called me during dinner time.

M
Maier
Legit

This number is associated with Westnet/iinet, which is a telecommunications provider.

K
Keeling
Legit

I had requested a call back from iinet, and this number was a legitimate incoming call for me. I have no complaints about this communication.

P
Parks
Legit

I received a call from iinet regarding a fault with our NBN service, which I have been trying to resolve for several days. This call was legitimate and confirmed the issue.

K
Kern
Uncertain

Received call on mobile but no message left. Missed call but not returning call as this no. Is unknown to me.

E
Eady
Suspicious

As soon as I cancelled internet with iinet, the phone rang. I saw the above number so didn't answer.

H
Hickey
Legit

IiNet support.

B
Bigger
Legit

Westnet.

L
Lorden
Uncertain

I had a missed call from this number and they didn't leave a message or voicemail.

I didn't ring back I'm very cautious and if the call was important they would get back to me.

K
Kirkpatrick
Uncertain

I think they may be from iinet.

They, apparently want you to ring them....... It save them money!!

A
Archbold
Suspicious

I was talking on my mobile to iinet because I was unable to access my message bank from my home phone. When I hung up a message appeared that I had a missed call from 0862 636 363.

D
Dessert
Legit

IiNet support team.

Help others by sharing your experience with (08) 6263 6363!

WRITE A REVIEW