0483 941 822: Scam Alert - Impersonating Telstra

• Scam

0483 941 822 has been reported as a scam call from an individual impersonating Telstra. This article provides insights into identifying this deceptive practice and offers advice on handling such calls.

Understanding the Claims Behind 0483 941 822

The phone number 0483 941 822 / 0483941822 has surfaced in user reports as a fraudulent attempt to deceive Australians by impersonating Telstra, one of the nation's leading telecommunications providers. This type of scam, often referred to as a "tech support scam," typically involves scammers contacting unsuspecting individuals to gain access to their modems or personal information under false pretenses.

Characteristics of the Scam

One user reported an alarming interaction on 05/12/2023, where the caller claimed to need access to their modem for an "update". As soon as the recipient expressed scepticism and considered verifying the identity of the caller, the scammer became aggressive—a classic tactic used by con artists to instil fear and pressure the victim into complying.

Why This Is Categorised as a Scam

• Impersonation of a trusted entity: Scammers commonly use the names of legitimate companies like Telstra to gain trust.
• Request for sensitive information: The goal is often to extract data or acquire access to personal devices.
• Aggressive behaviours: The shift to aggressive tactics when questioned signals a scam; legitimate businesses will not pressure customers.

What to Do if You Receive a Call from This Number

If you receive a call from 0483 941 822 / 0483941822 or any number claiming to be from Telstra asking for access to your equipment or personal details:

• Do not engage: Avoid providing any personal information.
• Hang up: It's best to end the conversation promptly.
• Verify independently: Contact Telstra directly using their official contact details to confirm any issues with your service.
• Report the activity: Inform the Australian Competition and Consumer Commission (ACCC) or use the Reverse Phone Lookup Australia features to verify suspicious numbers.

Staying informed and vigilant is crucial in protecting yourself from scams like the one associated with 0483 941 822 / 0483941822. Remember, if it sounds too good to be true, it probably is!