0478 997 726 - Suspicious Calls Claiming to be from Energy Australia

3-min Read7 Reports

  • Legit
  • Scam
  • Suspicious
  • Uncertain

Uncover the truth behind calls from 0478 997 726, reportedly linked to Energy Australia. Explore how to identify suspicious calls and the safest ways to respond.

Identifying 0478 997 726: A Closer Look at the Caller

The phone number 0478 997 726 / 0478997726 has raised quite a few eyebrows among Australians, with many users expressing concern over its legitimacy. While some believe it to be a genuine call from Energy Australia, others have classified it as suspicious, raising alarms about potential scams. So, what’s the real story behind this number?

Multiple Perspectives

Upon reviewing reports from various users, it seems the narrative surrounding this number is mixed. On one hand, some individuals have confirmed that they received calls from 0478 997 726 / 0478997726 and identified it as Energy Australia attempting to contact them regarding their accounts or payment plans. For instance, a user reported on 17 August 2023 that they called Energy Australia directly and confirmed the number was indeed associated with them.

However, the scepticism is palpable among others who claim the calls are less than trustworthy. Comments from users on 12 September 2024 and 14 October 2024 suggested that the caller was evasive and could not properly verify their identity, thus forming a basis for doubt. Furthermore, one user expressed unease about being asked for personal details and declined to continue the conversation, opting instead to reach out to Energy Australia using their official channels.

Classification: Suspicious

Taking all user reports into account, we classify the number 0478 997 726 / 0478997726 as suspicious rather than outright scam or legit. This classification stems from the mixed reviews, where genuine attempts to engage with customers by representatives from Energy Australia may have been perceived as untrustworthy by recipients who are cautious of unsolicited calls.

Advice for Recipients

If you receive a call from this number, consider the following recommendations:

  • Do Not Share Personal Information: Never provide personal data, such as addresses or payment information, to callers unless you are certain of their identity.
  • Verify Before Engaging: Hang up and contact Energy Australia using a verified number from their official website or your previous bills. This ensures your security.
  • Trust Your Instincts: If something feels off about a call, it's perfectly fine to end the conversation and seek further confirmation before proceeding.
  • Report Suspicious Activity: If you believe you’ve encountered a scam, consider reporting the number using platforms such as Reverseau for others to be informed.

In these times of increasing telephone scams, remaining vigilant is key. While some calls may indeed be from legitimate companies, it’s always prudent to verify the source. With 0478 997 726 / 0478997726, the advisory approach ensures you navigate such situations with confidence.


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Ratings Distribution

3.4 out of 5
5 Stars 43%
4 Stars 14%
3 Stars 14%
2 Stars 0%
1 Star 29%

What Our Users Reviewed

A
Anonymous

Had a call from a mob claiming to be from Energy Australia about my payment plan. Sounded legit, but they rang from a mobile, so I wasn't about to dish out any personal info. Told them I'd ring back using the proper number. Be careful, yeah?

B
Bernardi

This call was from Energy Australia, and they were inquiring about payments and plans.

B
Bell

I believe this number is associated with a scam. I strongly advise against answering their calls as it seems to be a fraudulent attempt to get information.

D
Doman

I answered a call that seemed to be from Energy Australia asking to update my payment plan. They typically use emails for communication, so I was suspicious when they asked to verify my account over the phone. I declined and decided to call Energy Australia back myself, blocking the number 0478 997 726 in the process. I wish there was a way to report this.

P
Paro

The caller sounded like a scammer; they could not answer my questions and insisted on accessing my account.

A
Alcon

The number is from Energy Australia. I refused to give them my details thinking it was a scam, and then called Energy Australia using their customer service line when they confirmed it was in fact them trying to reach me.

N
Newkirk

When you call back it says they are energy Australia?

Same intro paragraph as they’re 1300 number so am unsure if this is legit or not.


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