0431 845 731: Scam Alert - Commonwealth Bank Impersonation

• Scam

Beware of calls from 0431 845 731, claiming to be from Commonwealth Bank. This phone number is linked to a scam. Learn how to handle such calls and protect your personal information.

Identifying the Threat: 0431 845 731

The number 0431 845 731 / 0431845731 has recently gained attention, with multiple users reporting it as part of a scam operation. Many individuals have received calls purportedly from "Olivia" at Commonwealth Bank, aiming to extract sensitive information regarding non-existent money transfer requests. These reports indicate a clear pattern of deceit through impersonation.

The Nature of the Scam

Users have highlighted several alarming aspects of the calls they received from this number:

• Claiming to be from Commonwealth Bank using a common name, “Olivia”, to establish a friendly and trustworthy persona.
• Utilising robotic voices and pre-recorded messages, which are not typical for legitimate communications from financial institutions.
• Employing multiple numbered variations to evade detection and maintain their ongoing scam operations.

Why Is It a Scam?

Commonwealth Bank does not operate in the manner described in calls from 0431 845 731 / 0431845731. Genuine representatives from reputable banks will never ask for sensitive information or confirm identity details via unsolicited phone calls. The system of using various phone numbers to evade response and maintain contact with potential victims is a common tactic among scammers.

How to Handle Calls from 0431 845 731

If you receive a call from this number, here are steps you should take:

• Do not engage: Hang up immediately. Engaging with the caller can lead to further harassment.
• Do not share personal information: Never provide your banking details or personal information over the phone to unidentified callers.
• Verify independently: If you're concerned about the legitimacy of a call, contact Commonwealth Bank directly using official channels to verify.
• Report the number: Share your experience on platforms like Reverseau or report it to local consumer protection agencies to warn others.

Your Safety Matters

In Australia, scams like the one associated with 0431 845 731 / 0431845731 are becoming increasingly common. Utilizing a service like Reverseau for a reverse phone lookup can help you identify suspicious numbers and protect your personal information. Remember, if you ever feel uncertain regarding a phone call, it's always better to err on the side of caution.