0420 838 287: Scam Alert - Possible Spoofed Text from Bank

• Scam

The number 0420 838 287 has been reported as a scam. It appears to be associated with spoofed text messages claiming to be from NAB. Learn how to recognise it and what steps to take if you receive a call or message from this number.

Understanding the Scam Behind 0420 838 287

The number 0420 838 287 has recently come to our attention through alarming user reports. Classified as a potential scam, it is being used to send deceptive text messages, posing as communications from the National Australia Bank (NAB). Let’s delve into the specifics to help you navigate calls or messages from this number.

Nature of the Scam

Based on user feedback, particularly a notable report from 02 January 2025, recipients received a text message that appears to be from NAB. The message suggested unusual activity involving a new device from Auckland, New Zealand, implying that a customer's personal information may be at risk. It instructed the recipient to call another number, 0247490761, supposedly to verify or address the issue.

Why This is a Scam

This type of fraud is systematically referred to as a "spoofing scam," where scammers disguise themselves as legitimate entities to extract personal information or coerce unsuspecting individuals into taking harmful actions. The Australian Banking Code mandates that legitimate communications from banks will never request urgent and sensitive information via text message.

Protecting Yourself Against This Scam

• Do not respond: If you receive a message from this number, do not engage with it or call the number provided in the message.
• Contact NAB directly: If you're ever uncertain about the authenticity of a message claiming to be from NAB, directly contact the bank using an official number from their website.
• Report the number: Help others by reporting this suspicious number on platforms that track scams, including Reverseau for better awareness.
• Stay informed: Regularly check reputable sources for the latest scams related to your bank or service providers.

Conclusion

In summary, 0420 838 287 is a warning sign for those who receive messages appearing to be from banks. By understanding that these communications could potentially be fraudulent, you can better protect yourself from financial and personal harm. For callers saying “Who called me Australia?", remember to utilize trustworthy resources like Reverseau to stay one step ahead of scammers.