0411 719 359 - Scam Alert: Automated Message from "Olivia" at CBA

• Suspicious

The number 0411 719 359 has been reported as a scam likely originating from an automated message claiming to be the Commonwealth Bank of Australia. Learn how to recognise and deal with unsolicited calls from this number.

Introduction to 0411 719 359

The phone number 0411 719 359 / 0411719359 has emerged in numerous user reports, raising red flags among individuals who have received calls from it. Classified as a scam, this number has been linked to an automated message purporting to represent the Commonwealth Bank of Australia (CBA).

Understanding the Scam

Users have detailed experiences involving an automated call, where a voice claims to be "Olivia" from CBA. Callers are presented with an alarming message regarding a supposed fraudulent transaction linked to their debit card. The pressure to respond is immediately conveyed, urging recipients to press '1' if the transaction was not conducted or '2' to approve the transaction.

Why the Call is Scary

Such scams typically employ a technique known as "phishing", designed to elicit confidential information. Scammers often exploit the familiarity and trust associated with large financial institutions, successfully instilling fear and urgency into the recipient's mind. This strategy commonly aims to extract personal information, like debit card details or PIN numbers, under the guise of account security.

How to Deal with Calls from 0411 719 359

• Do Not Engage: If you receive a call from this number, avoid pressing any prompts. Engaging further may lead to additional unwanted calls.
• Verify Directly: Contact your bank directly using a known phone number (found on their official website) to verify any claims regarding your account.
• Report the Number: Inform local authorities or the Australian Communications and Media Authority (ACMA) regarding the scam call to help others stay safe.
• Use Reverseau: A Reverse Phone Lookup in Australia can help identify the caller and notify you of potential scams.

Conclusion

Be vigilant or cautious when answering calls from numbers like 0411 719 359 / 0411719359. Educating yourself about such scams is essential for safeguarding your personal information against fraudsters. Remember, legitimate banks will never ask for sensitive information through unsolicited phone calls. Make use of resources like Reverseau to know who called you and to report any suspicious activities.