0411 684 658 - Scam Alert: Phishing Attempt Impersonating Optus

• Scam

Be cautious of calls or messages from 0411 684 658, as it has been reported as a phishing scam posing as Optus. Learn how to handle such calls effectively.

Understanding 0411 684 658: A Phishing scam

A recent wave of user reports has revealed that the phone number 0411 684 658 / 0411684658 is linked to fraudulent activities, specifically a phishing scam impersonating Optus. This number has been used to send deceptive text messages to unsuspecting Australians, aiming to collect personal and financial information through manipulation.

Details of the Scam

One user reported on 17 March 2023 that they received a text message from this number claiming to be from Optus. The message notified them about a missed bill and included a dubious link purportedly to check their bill, despite the user confirming that they had already paid in full through their official Optus app. This is a classic example of a phishing attempt, wherein scammers leverage the credibility of well-known companies to solicit sensitive information from individuals.

How to Recognise Phishing Scams

Phishing scams typically feature the following characteristics:

• Unsolicited messages: Always be wary of unexpected texts or calls, especially if they ask for personal information or payment details.
• Sense of urgency: Scammers often create a sense of urgency to compel quick reactions without thorough consideration.
• Suspicious links: Genuine companies will not request sensitive information via links in text messages. Always verify such requests through official websites or apps.

What to Do If You Receive a Call or Text from 0411 684 658

If you receive communications from this number:

• Do not engage: Avoid replying to the message or providing any personal details.
• Verify independently: Contact the company directly using contact information from their official website to confirm whether the message was legitimate.
• Report the scam: Notify Australian consumer protection agencies or the relevant telecommunications authority to help prevent others from falling victim.

Staying Informed with Reverseau

To protect yourself from phone scams, consider using services like Reverseau for phone number lookup. An increasingly valuable tool, Reverse Phone Lookup Australia allows users to identify and report suspicious numbers. Stay vigilant and informed to safeguard against scams like that from 0411 684 658 / 0411684658.