0402 689 198 - Scam Alert: Recorded Message from a Fake Internet Provider

• Scam

Beware of phone number 0402 689 198, identified as a scam call from a recorded message stating it’s your internet provider. Learn how to deal with this type of scam call.

Understanding the Scam Call from 0402 689 198

The phone number 0402 689 198 has been repeatedly reported by users as a source of scam calls. Many have indicated it presents itself through a recorded message claiming to be from an internet service provider (ISP), warning them they only have 48 hours to respond. This tactic is typical of scams designed to create a sense of urgency and confusion.

What Type of Scam is This?

Based on user reports from Reverseau and the nature of the communication, we can classify this number as a scam targeting unsuspecting victims through a misleading recorded message. The reference to imminent action—providing only 48 hours for alleged issues—constructs a pressure cooker environment, pushing individuals to act hastily without verifying the facts.

Recognising Scam Calls

Scam calls using this technique are designed to extract personal information or instil fear. Calls framed with legitimacy, like this one regarding your internet service, may deploy common phrases to build trust, such as “your Internet provider” or threats of recent service issues. False information paired with aggressive tactics are indicators of such scam calls.

How to Handle the Call

• Do Not Engage: If you receive a call from 0402 689 198 / 0402689198, do not press any buttons or respond to the voice prompts.
• Hang Up: Disengage immediately if you begin to receive similar messages that make you feel pressured or uncertain.
• Block the Number: Use your phone’s settings to block this number to avoid further contact.
• Verify with Official Sources: If you have concerns about your internet service, directly contact your provider using a verified number.

Your Rights and Reporting

As part of the Australian consumer protection regulations, you have the right to report scams. If you receive a call from 0402 689 198, consider reporting it to the relevant authorities such as the Australian Competition and Consumer Commission (ACCC). Staying informed is key to protecting yourself and others.

Utilising tools like Reverse Phone Lookup Australia can provide additional insights and user-reported data, helping you to identify similar suspicious calls efficiently. Remember, it’s always best to be cautious and informed when dealing with unforeseen calls.