- Suspicious
- Spam
- Scam
- Uncertain
- Legit
0401 182 338 - 0401182338 is a phone number reported by users as being associated with Energy Australia. This number is frequently used to contact former customers in an attempt to win them back. If you receive a call from this number, it's best to consider your options before engaging.
0401 182 338 - 0401182338: Persistent Telemarketer from Energy Australia
The phone number 0401 182 338 - 0401182338 has been commonly associated with Energy Australia, specifically targeting individuals who have recently switched away from their services. Many users have reported persistent calls from this number, typically seeking to convince former customers to return by promoting their offers.
Your experience with this number may vary, as while it’s identified as originating from a legitimate entity, many customers express frustration at the telemarketing tactics employed. Most users describe receiving automated messages offering them incentives to switch back to Energy Australia. The automated nature of these calls has led to several users deeming them as spamming.
Understanding the Context
A common theme in user feedback reveals dissatisfaction with Energy Australia's pricing. Many callers related their experiences of protective disengagement from the company due to perceived high costs and poor customer service. Here are some analysis points from user reviews:
- Automated Calls: Users reported receiving automated messages, which felt impersonal and frustrating. Many encountered instances where they were cut off abruptly or could not reach a real person.
- Persistency: Several users mentioned receiving multiple calls within short periods. This persistence appears to be Energy Australia's strategy to retain customers but leads to annoyance among those who have cancelled their services.
- Legitimacy: It's confirmed that this is not a scam but rather a legitimate retention strategy from Energy Australia. However, its execution may come off as spam-like due to the automation and frequency of calls.
- Advice: If called by this number, consider your stance on returning to Energy Australia. Answer with caution, particularly if you prefer not to re-engage with telemarketing efforts. If unwanted, you might consider blocking the number.
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What Our Users Reviewed
They have called 4 times in the last 3 days. I recently moved away from EnergyAustralia after seeing the 50c/kWh was on the high side. Thanks to the other comments here I have not engaged. I did call the number back and the automated message says Energy Australia.
Got the same vibe from this number... something feels off, doesn't it?
Energy Australia. I recently switched away from them cos my gas bill doubled for no reason. Already told them I'm not interested, go away. They are very persistent.
This call was completely unproductive—it felt like I was not even talking to a real person but a faulty automated system.
I received a call from Energy Australia, and they are incredibly persistent! I always check the numbers before answering, but I'm still overwhelmed by the frequent calls.
I used to engage with this company, but after they refused to offer me a reasonable price, I decided to leave. Now, I receive three calls a day from an automated system begging me to return to their services. This persistent annoyance has solidified my decision to NEVER go back to them.
I've received calls on three different occasions from a robocall that claimed I should come back for better pricing. They never provided any actual offers, and their attempt to lure me back makes me grateful I left in the first place.
I received an automated message from a robotic voice claiming that I had changed my service provider and was given the option to switch back. I found it frustrating that they didn’t take the time to reach out with a real phone call. It’s clear that a recorded message won’t convince me to return to their service.
I received a call from this number, but when I answered, there was complete silence before they hung up.
Like others, I recently switched from Energy Australia. I didn't answer but I assume it was EA, hoping to keep me. They did not leave a message.
I received a recorded message from this number that appeared to originate from Hong Kong. It seemed unusual and concerning.
I received a call from Energy Australia following an unexpected charge of 62 cents per kWh on my bill. Their approach seemed overly apologetic, which raised my suspicions about their legitimacy.
I got a call from what sounded like an overseas robot, mentioning something about "every gin for Australia." It seemed like a bizarre alcohol advertisement.
I received a call featuring a robotic voice discussing some topic. This type of call can be quite fishy, so please be careful if you get contacted by them.
It was Energy Australia autbot.
I received an automated message that apologized for my departure after I switched my service provider. It seemed suspicious and unhelpful.
I noticed that I missed three calls today, and since I recently switched away from Energy Australia, I suspect these missed calls are connected to them.
Also got a call from this number and they did not leave a message. I also just switched from Energy Australia recently, in my case to Red Energy because I found out that Energy Australia was sold to a Chinese company about a decade ago, and Red Energy is still fully Australian owned and operated (by Snowy Hydro). So I suspect the call was from Energy Australia trying to persuade me to stick with them.
After switching providers, I received a call from this number trying to discuss a massive increase in tariff. I ignored the call and will continue to do so.
Based on the context, I believe this call was from Energy Australia, especially since I recently ended my services with them.
I recently switched my electricity provider from Energy Australia due to their difficult customer service and unclear discounts. The new plan I found is more cost-effective, even compared to the "discounts" that Energy Australia offered, which actually increased my rates over time.
I have received two calls from this number this week. Since I have just switched from Energy Australia, I suspect this might be related to them.
I just left EA too. Their prices were way high, now they said they will remove my 10% discount & jack up the prices like 25%. Went back to Origin which is significantly cheaper.
I agree, I just left Energy Australia recently too.
I just switched away from Energy Australia, and now I've received three calls from this number. They never leave a message, which makes me suspicious.
I recently changed my energy provider, so I suspect this call was from Energy Australia. I appreciate your assistance in logging this number, as it saves me time dealing with unwanted calls. Not all heroes wear capes!
Ah, thank you. Have received the same number for the past two days with no message left.
I too have just left Energy Australia for another provider and yes, they are probably trying to woo me back.
Upon calling back, I discovered that the caller was from Energy Australia. They likely wanted to persuade me to switch back to their services after I recently changed providers. It's worth noting that they did not leave a message during their initial call.
Energy Australia retention team confirming authorisation of an energy provider switch and seeing if they can keep my business. Not spam call. Not fraudulent. Safe to Answer.
Caller left a 3 second voicemail. When played back it was inaudible and it sounded foreign.