02 9708 1414: Scam Alert - Bank Authorisation Scam

• Scam

The number 02 9708 1414 has been reported as a scam related to bank authorisation. If you receive a call from this number, be wary and read our guide on how to handle such calls safely.

If you’ve received a call from the number 02 9708 1414, it’s crucial to take caution as this number has been identified as associated with a bank authorisation scam. Review submissions from users indicate that this particular number has been used by individuals claiming to be from the Commonwealth Bank of Australia (CBA), soliciting sensitive information under the guise of verifying transactions.

In a reported case on 26 June 2023, a user described their encounter with a caller claiming to be 'Sarah', an Indian woman operating in a loud call centre environment. She purportedly contacted the user regarding an '$800 charge' that required immediate authorisation. This approach is characteristic of a common scam tactic known as 'social engineering', where fraudsters attempt to create a sense of urgency and legitimacy to coax unsuspecting victims into divulging personal financial details.

It’s essential to recognise that legitimate financial institutions, such as CBA, typically do not request sensitive information over the phone without prior identification or secure channels. If you receive a call from this number, consider the following steps:

• Do not engage: Avoid providing any personal or financial information to the caller.
• Hang up: If you suspect it's a scam, it’s best to hang up immediately.
• Verify independently: Contact your bank using a known number to confirm if there are any legitimate concerns regarding your account.
• Report: Consider reporting the number to the Australian Competition and Consumer Commission (ACCC) or your telecommunications provider.

By utilising services like Reverseau, you can conduct a Reverse Phone Lookup Australia to gain insights into the calling number, potentially uncovering its legitimacy or previous reports of scamming behaviour. Being informed and cautious is key in protecting yourself against fraudsters who misuse numbers like 02 9708 1414.