02 9638 7391: Scam Call Regarding Compromised Internet

• Scam

Beware of calls from 02 9638 7391, reported as a scam claiming your internet is compromised. Learn how to handle these types of calls effectively to protect yourself.

Understanding the Nature of Calls From 02 9638 7391

The phone number 02 9638 7391 / 0296387391 has recently garnered attention for delivering unwanted phone calls that many users classify as scams. Reports from Australians indicate that this number often impersonates legitimate service providers, claiming they are calling regarding problems with your internet connection or other urgent matters.

Classification: Scam

According to user reports, callers using 02 9638 7391 / 0296387391 claim that your internet has been compromised and that immediate payment is required to resolve an issue with your National Broadband Network (NBN) service. Such calls often involve vague threats, suggesting that something must be done quickly to avoid negative consequences. For instance, one reported interaction detailed that the caller provided an outdated address when pressed for verification, signaling a highly suspicious nature. When the individual challenged the validity of the conversation, the caller abruptly hung up. This behaviour aligns with tactics commonly used in fraud schemes.

Specific Type of Scam

This particular instance appears to be part of a broader “tech support” or “internet service” scam where unscrupulous callers create a false sense of urgency. They often aim to extract financial information or collect payments to 'fix' non-existent issues. These callers may also employ tactics that induce fear, such as suggesting law enforcement action is imminent, akin to other better-known scams where people are warned of absurd situations like warrants being out against them. Legitimate companies generally do not operate in such threatening manners.

How to Handle Calls From This Number

• Do Not Engage: If you receive a call from this number, do not engage with the caller or provide any personal information.
• Hang Up: Politely, but firmly, hang up if you suspect the call is a scam. Trust your instincts.
• Block the Number: Consider blocking the number on your mobile device to prevent future calls.
• Report It: Use platforms like Reverseau to report the incident and help others be aware.

It's vital to remember that if you are concerned about your NBN or any internet issues, it's always safer to contact your service provider directly using verified contact details instead of engaging with unsolicited callers. Stay informed and vigilant to protect yourself from scams associated with numbers like 02 9638 7391 / 0296387391.