02 8552 6647: Scam Call - Pretending to be Telstra Support

• Scam

Beware of calls from 02 8552 6647, as users report it as a scammer impersonating Telstra. Read on for tips on how to handle these calls effectively.

Recently, many Australians have reported receiving calls from the number 02 8552 6647, which has been identified as a scam operation. This number typically presents itself as a representative from Telstra, claiming that there are issues with your internet connection. However, this is a tactic used by scammers preying on unsuspecting victims.

According to user reports, particularly one dated 28 May 2024, the individual experienced a call from this number while hearing background noise typical of a call centre. The caller attempted to convince them there were problems with their Telstra internet service and asked for the user's IP address, which raises red flags. Genuine service providers will never ask for sensitive information in this manner over the phone.

So, how should one handle incoming calls from such a suspicious number?

• Do not disclose personal information: Never share your IP address, passwords, or any other sensitive information over the phone, especially if you did not initiate the call.
• Hang up and verify: If you receive a call from this number, it’s best to hang up and contact Telstra directly using the official channels to verify if any issues exist with your account.
• Report the scam: Consider reporting the incident to the Australian Competition and Consumer Commission (ACCC) or the Australian Cyber Security Centre (ACSC) to help combat this fraudulent activity.

Being aware of the tactics employed by scammers can help protect you against potential threats. Always stay informed through platforms like Reverseau and make use of services like Reverse Phone Lookup Australia to check unfamiliar numbers. If you’re ever in doubt about who called you in Australia, consulting reliable sources can provide clarity and peace of mind.