02 7239 0020 - Potential Scam Alert: Telemarketer Claiming to Be from Telstra

• Scam
• Spam

The number 02 7239 0020 has been reported as a potential scam, with users highlighting suspicious calls claiming to be from Telstra. Learn more about how to handle such calls.

Identifying the Caller: 02 7239 0020

The number 02 7239 0020 has raised significant concern among Australian phone users, being reported as a telemarketing scam. Many users have shared their experiences, leading to a growing suspicion regarding the legitimacy of the calls coming from this number.

Reports Indicating Scam

Based on user feedback, two main patterns of interaction have been identified with this number. Both instances involve callers impersonating representatives from Telstra, Australia's leading telecommunications provider:

• Account and Payment Scam: One report from 17 October 2024 detailed a call informing the user that their phone plan was at risk of cancellation unless they updated their payment information. This is a classic tactic used by scammers to extract personal and banking details.
• Internet Service Scam: Another report, dated 5 May 2025, involved a claim that there was an issue with the caller's internet service, again allegedly from Telstra. The user prudently hung up, suggesting awareness of the common scam attributes.

Why Is This Number Deemed Suspicious?

The classification of 02 7239 0020 as potentially scam-related stems from the uniform patterns seen in user reports. Scammers often impersonate well-known companies like Telstra to gain trust and manipulate individuals into divulging sensitive information. Additionally, the vague nature of the threats about payment details and service issues is a typical strategy employed by fraudsters to create urgency and panic.

How to Handle Calls from 02 7239 0020

If you receive a call from this number, it is advisable to:

• Do Not Engage: As tempting as it might be to respond to claims of urgent action, avoid engaging with the caller.
• Verify Independently: If you have concerns about your account or service, contact Telstra directly using a phone number you trust. Do not use the number provided by the caller.
• Report the Call: Document the call and report the number to relevant authorities or a reverse phone lookup service like Reverseau to inform others.

In conclusion, vigilance is crucial when dealing with unsolicited calls. Always prioritise your safety and privacy, and be aware that numbers like 02 7239 0020 can pose a risk. Stay informed with resources such as Who Called Me Australia to help you identify suspicious calls in the future.