02 4658 2789: Scam - Fake Telstra Caller Claiming Internet Issues

• Scam

The number 02 4658 2789 has been reported as a scam call, with callers pretending to be from Telstra to gain access to your computer. Learn how to handle these calls and protect yourself.

Understanding the Threat: 02 4658 2789

The phone number 02 4658 2789 has raised concerns among Australians, with numerous reports indicating it is a scam. Callers, typically male with a foreign accent, deceitfully claim to be representatives from Telstra, alleging there are problems with your internet. However, upon further questioning, these callers often drop hints that reveal their misleading claims.

Scam Analysis

This type of scam fits into the broader category of tech support scams, where the caller seeks to convince the victim that their computer or internet service has issues that urgently need fixing. In one documented case from 15 June 2017, the caller mistakenly identified the internet provider as Optus, which clearly indicates a lack of real information about the victim's account.

Identifying the Signs

• Unsolicited Calls: Receiving unexpected calls about supposed issues with your internet or computer is a huge red flag.
• Pressure Tactics: Scammers may use urgency to make you react quickly, encouraging you to grant access to your devices.
• Incorrect Information: If the caller does not know basic details about your services, be suspicious.

How to Handle These Calls

If you receive a call from this number, it's crucial to keep your composure and avoid sharing any personal information. Here’s what you should do:

• Do Not Engage: Politely hang up if you suspect it's a scam.
• Report the Number: You can report suspicious activity to your local consumer protection authority or telecommunications provider.
• Utilise Reverse Phone Lookup: Services such as Reverseau can help you confirm the legitimacy of unfamiliar numbers.

Conclusion

In summary, the number 02 4658 2789 is a classic example of a tech support scam. By staying informed and cautious, you can protect yourself from potential online threats. Remember - if it seems suspicious, don’t hesitate to take action!